公开(公告)号：US10956187B2

公开(公告)日：2021-03-23

申请号：US16254564

申请日：2019-01-22

Applicant: VMware, Inc.

Inventor： Aleksandar Petkov ,  Teodor Parvanov ,  Anton Petrov ,  Tanya Hristova ,  Miroslav Shtarbev

IPC: G06F9/455 ,  G06F21/62 ,  H04L12/24 ,  H04L29/08 ,  G06F11/34

Abstract: A method is provided to enhance a virtualized infrastructure at a customer's premise with a cloud analytics service. The method includes receive a request for an expert use case on an expertise about an object in the virtualized infrastructure and performing an expertise cycle on the expert use case, which includes retrieving a manifest for the expert use case from a cloud analytics site remote from the customer's premise, collecting the telemetry data from the virtualized infrastructure based on the manifest, uploading the collected telemetry data to the cloud analytics site, and retrieving an expertise result for the expert use case from the cloud analytics site. The method further includes communicating the expertise result about the object to the customer and changing a configuration of the object.