METHODS AND SYSTEMS FOR PROACTIVE PROBLEM TROUBLESHOOTING AND RESOLUTION IN A CLOUD INFRASTRUCTURE

    公开(公告)号:US20250111251A1

    公开(公告)日:2025-04-03

    申请号:US18376378

    申请日:2023-10-03

    Applicant: VMware, Inc.

    Abstract: Automated computer-implemented methods and systems for troubleshooting and resolving problems with objects of a cloud infrastructure are described herein. In response to detecting abnormal behavior of an object running in the cloud infrastructure based on a key performance indicator (“KPI”) of the object, a graphical user interface (“GUI”) is displayed to enable a user to select KPIs of components of the object. For each of the components, a separate rule learning engine is deployed to generate rules for detecting a problem with the component based on the KPI of the object and the KPIs of the component. The rules are subsequently used to detect a runtime problem with the object and display in the GUI remedial measures for resolving the problem. Remedial measures are automatically executed to resolve the problem with the object via the GUI.

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