VIRTUAL IDENTIFIER FOR EMERGENCY CALL HANDLING
    1.
    发明申请
    VIRTUAL IDENTIFIER FOR EMERGENCY CALL HANDLING 审中-公开
    紧急呼叫处理的虚拟标识符

    公开(公告)号:US20160309026A1

    公开(公告)日:2016-10-20

    申请号:US14686960

    申请日:2015-04-15

    Abstract: In one of its aspects the technology disclosed herein concerns an Internet Protocol (IP) telephony communication system (20) comprising a location server (150(13)) and a call server (52). The location server (150(13)) is configured to obtain a first virtual identifier associated with a first telephony visit associated with a customer account to a first physical location and to obtain a second virtual identifier associated with a second telephony visit associated with the customer account to a second physical location. The location server (150(13)) is configured to obtain the first virtual identifier and the second virtual identifier in coordination with an emergency answering service (58). The call server (52) is configured to provide the emergency answering service (58) with an appropriate one of the first virtual identifier and the second virtual identifier in accordance with whichever of the first physical location and the second location is an emergency location from which an emergency call associated with the customer account is placed.

    Abstract translation: 在其中的一个方面,本文公开的技术涉及包括位置服务器(150(13))和呼叫服务器(52)的因特网协议(IP)电话通信系统(20)。 位置服务器(150(13))被配置为获得与与客户帐户相关联的第一电话访问相关联的第一虚拟标识符到第一物理位置,并且获得与与客户相关联的第二电话访问相关联的第二虚拟标识符 帐户到第二个物理位置。 位置服务器(150(13))被配置为与紧急应答服务(58)协调获得第一虚拟标识符和第二虚拟标识符。 呼叫服务器(52)被配置为根据第一物理位置和第二位置是紧急位置来向紧急应答服务(58)提供第一虚拟标识符和第二虚拟标识符中的适当的一个,紧急应答服务 与客户帐户相关联的紧急呼叫被放置。

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