Abstract:
An approach is provided for network quality assurance. The approach includes identifying a node in a calling path associated with a call between a calling party and a called party. The approach also includes querying call record information associated with the call from the node. The approach further includes analyzing the call record information to determine a successful state or a failure state of the call. The approach further includes recursively querying and analyzing other call record information associated with the call from one or more subsequent nodes based on the successful state, the failure state, or a combination thereof determined for the node, the one or more subsequent nodes, or a combination thereof.
Abstract:
A system for and method of for detecting a non-functional battery back-up unit (BBU) of an optical network terminal is presented. The system and method may include receiving power outage data associated with a plurality of customer sites, receiving, from each of the plurality of customer sites, discharge time data associated with a battery via a network, calculating a mean discharge time based on the discharge time data, comparing the discharge time data associated with each battery to the mean discharge time, determining that each battery that is associated with discharge time data that indicates a discharge time value that is less than the mean discharge time is faulty, and outputting a data signal that indicates that a battery is faulty.