公开(公告)号：US11151621B2

公开(公告)日：2021-10-19

申请号：US16451669

申请日：2019-06-25

Applicant: Verizon Patent and Licensing Inc.

Inventor： Mohammed A. Qaudeer ,  Abdul Raheem ,  Jason Trask ,  Jagannath K. Rangarajan ,  Charles G. Wasserott ,  Ahmed A. Khan ,  Rasmi Samal Ranjan ,  Dawood A. Syed

IPC: G06Q30/04 ,  H04M15/00 ,  H04W4/24 ,  H04L29/08

Abstract: A framework is provided for blockchain-based customer dispute management of wholesale telecommunications claims. A network device receives a telecommunication claim to dispute an invoice from a provider network. The provider network and a partner network that includes the network device are related through a wholesale telecommunications agreement. The network device validates the telecommunication claim based on information in a distributed ledger of the distributed consensus network. The distributed ledger includes transaction information generated by the provider network for the partner network under the wholesale telecommunications agreement. The network device adjudicates the telecommunication claim based on information in the distributed ledger and instructions in a contract and updates the distributed ledger with the adjudicated claim.