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公开(公告)号：US20090249083A1
公开(公告)日：2009-10-01
申请号：US12135325
申请日：2008-06-09
CPC分类号： H04L9/088 , G06F21/6209 , G06F2221/2107 , G06F2221/2113 , G06F2221/2149 , H04L9/14 , H04L2209/60
摘要： In the method of the present invention, a customer of a service provider would be placed in hold while waiting to speak to a customer service representative. The method and system of the invention would recognize the telephone number of the caller using a “caller ID” system. If this call is the first time the caller has ever called, the caller would be presented with an audible listing of listening choices that would include but not be limited to the latest news, the weather (of the caller's location), financial headlines, or a selection of music stations (via cable radio, for example). The caller would then speak or type his/her preference into the keypad and the selection would be played. If the caller does not like the selection, the caller can then speak another selection or type the new selection as many times as the caller prefers. The caller selection is recorded in a caller preference database. Finally, when the same customer calls one or more additional times, the system would retain the caller's number and preferred listening selection, based on caller ID value. The listening selection would automatically be played on subsequent calls.
摘要翻译： 在本发明的方法中，服务提供者的顾客将被放置在等待与客户服务代表交谈的同时。 本发明的方法和系统将使用“呼叫者ID”系统识别呼叫者的电话号码。 如果这个呼叫是呼叫者第一次呼叫，呼叫者将会听到听众的选择列表，其中包括但不限于最新消息，主叫方位置的天气，财务头条或 音乐台的选择（例如通过有线电视）。 然后，主叫方会将其/首选项输入或输入到键盘中，并进行选择。 如果呼叫者不喜欢选择，则呼叫者可以说出另一个选择，或者键入新的选择多达呼叫者偏好。 呼叫者选择记录在呼叫者偏好数据库中。 最后，当相同的客户再次呼叫一次或多次时，系统将根据呼叫者ID的值保留呼叫者的号码和优选的收听选择。 聆听选择将在以后的呼叫中自动播放。
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2.发明申请SYSTEMS AND MEDIA FOR UTILIZING ELECTRONIC DOCUMENT USAGE INFORMATION WITH SEARCH ENGINES 有权使用搜索引擎的电子文档使用信息的系统和媒体公开(公告)号：US20080275871A1
公开(公告)日：2008-11-06
申请号：US12166082
申请日：2008-07-01
CPC分类号： G06F17/30864 , Y10S707/99933 , Y10S707/99945
摘要： Systems and media for utilizing electronic document usage information are disclosed. More particularly, hardware and/or software utilizing electronic document usage information to respond to user search requests with search engines are disclosed. Embodiments include receiving a search request from a requesting user and receiving document utilization information associated with one or more electronic documents, where the document utilization information provides an indication of the usage of the electronic documents by one or more users. Further embodiments include generating search results based at least partially on the search request and the document utilization information and transmitting an indication of the search results to the requesting user. Further embodiments include generating statistical information regarding the search results for electronic documents and transmitting the generated statistical information.
摘要翻译： 公开了利用电子文档使用信息的系统和介质。 更具体地，公开了利用电子文档使用信息来利用搜索引擎来响应用户搜索请求的硬件和/或软件。 实施例包括从请求用户接收搜索请求并接收与一个或多个电子文档相关联的文档利用信息，其中文档利用信息提供一个或多个用户对电子文档的使用的指示。 另外的实施例包括至少部分地基于搜索请求和文档利用信息生成搜索结果，并将搜索结果的指示发送到请求用户。 另外的实施例包括生成关于电子文档的搜索结果的统计信息并发送生成的统计信息。
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公开(公告)号：US07437381B2
公开(公告)日：2008-10-14
申请号：US11032874
申请日：2005-01-11
IPC分类号： G06F17/30
CPC分类号： G06F17/211 , G06F3/0485 , Y10S707/99943
摘要： Methods, systems, and media are disclosed for accessing one or more parts of an electronic document. In one embodiment, the method includes choosing, with a selecting device, the electronic document, and for receiving document utilization information for the electronic document. Further, the method includes displaying, on the computer, the electronic document and the document utilization information as an interactive graphical representation comprising a set of points, wherein each point in the set corresponds to both a different part of the electronic document and any of the document utilization information associated with the different part. Further still, the method includes selecting, with the selecting device, at least one point in the set, and opening, on the computer, to the part of the electronic document associated with the point selected by the selecting device.
摘要翻译： 公开了用于访问电子文档的一个或多个部分的方法，系统和媒体。 在一个实施例中，该方法包括用选择装置选择电子文档以及用于接收电子文档的文档利用信息。 此外，该方法包括在计算机上显示电子文档和文档利用信息作为包括一组点的交互式图形表示，其中集合中的每个点对应于电子文档的不同部分和 与不同部分相关的文件利用信息。 此外，该方法还包括使用选择装置选择该组中的至少一个点，并在计算机上打开与由选择装置选择的点相关联的电子文档的部分。
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4.发明申请公开(公告)号：US20080222000A1
公开(公告)日：2008-09-11
申请号：US12122186
申请日：2008-05-16
IPC分类号： G06Q30/00
CPC分类号： G06Q30/02 , G06Q30/0224 , G06Q30/0239 , Y10S707/99933
摘要： Systems and media for awarding credits based on provided usage information are disclosed. More particularly, hardware and/or software for collecting and disseminating usage information related to electronic documents and for awarding usage credits to users in exchange for providing usage information are disclosed. Embodiments include receiving an indication of the usage of an electronic document by a user and aggregating the received usage indication for the document with usage indications relating to other users. Embodiments may also include creating document utilization information for the electronic document based on the aggregated usage indications and awarding usage credit to the user based on the user's providing statistics on the usage of the electronic document. Further embodiments may include transmitting an indication of the awarded usage credit to the user and receiving a request to use the usage credits,
摘要翻译： 公开了基于提供的使用信息来授予信用的系统和媒体。 更具体地，公开了用于收集和传播与电子文档有关的使用信息以及用于向用户授予使用信用以交换提供使用信息的硬件和/或软件。 实施例包括接收用户对电子文档的使用的指示，并且将所接收的文档的使用指示聚合到与其他用户有关的使用指示。 实施例还可以包括基于所使用的聚合使用指示来创建电子文档的文档利用信息，并且基于用户提供关于电子文档的使用的统计信息向用户授予使用信用。 另外的实施例可以包括向用户发送所授予的使用信用的指示并且接收使用使用信用的请求，
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5.发明申请Method And System For Integrating Special Requests With A Calendar Application 失效用于将特殊请求与日历应用集成的方法和系统公开(公告)号：US20070294120A1
公开(公告)日：2007-12-20
申请号：US11425110
申请日：2006-06-19
IPC分类号： G06F15/02
CPC分类号： G06Q10/109 , G06Q10/06312 , G06Q10/06313 , G06Q10/1093 , G06Q10/1095 , G06Q10/1097
摘要： The illustrative embodiments provide a computer implemented method, computer usable program code, and system for managing special requests of meeting attendees through an electronic calendar application. A host lists prospective attendees to a meeting in an electronic calendar application. The calendar application searches the attendees' profiles for any special requests the attendees may have. Upon finding a special request, the calendar application contacts an appropriate special requests service vendor and arranges for the special requests service. The calendar application then follows up by confirming the meeting with the special requests service vendor and inviting the meeting attendees.
摘要翻译： 说明性实施例提供计算机实现的方法，计算机可用程序代码和用于通过电子日历应用程序管理与会者的特殊请求的系统。 主持人将电子日历应用程序中的潜在参加者列入会议。 日历应用程序搜索与会者的个人资料，以了解与会者可能有的特殊要求。 在找到特殊请求后，日历应用程序联系相应的特殊请求服务供应商并安排特殊请求服务。 日历应用程序随后通过确认与特殊请求服务供应商的会议并邀请与会者继续。
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公开(公告)号：US07271738B2
公开(公告)日：2007-09-18
申请号：US11104048
申请日：2005-04-12
IPC分类号： G08G1/14
CPC分类号： G08G1/14
摘要： A method and implementing computer system are provided for enabling management of restricted parking spaces for vehicles. In an example, a sensing system senses the presence of vehicles in predetermined parking spaces and stores that information for subsequent processing. Particular parking restrictions, or limited parking indicia, for given parking spaces are displayed and viewable to vehicle operators. The posted parking restriction indicia are selectively changeable to accommodate various parking demand situations. The displayed limited parking indicia may be changed from one type of limited parking to other types of limited (or unlimited) parking from a remote server location, either selectively by an administrator or in accordance with a stored parking authorization plan or schedule. Vehicles are scanned for proper authorization for predetermined types of parking spaces. Alarms or other notification processes are implemented to provide notification of unauthorized vehicles which are parked in restricted parking spaces.
摘要翻译： 提供了一种方法和实现的计算机系统，用于实现车辆限制停车位的管理。 在一个示例中，感测系统感测车辆在预定停车位中的存在并存储该信息用于后续处理。 对于给定的停车位，特定的停车限制或有限的停车标志被显示并可以看到车辆操作者。 可以选择性地改变已发布的停车限制标记以适应各种停车需求情况。 所显示的有限停车标记可以从一种类型的有限停车变为从远程服务器位置到其他类型的有限（或无限制）停车位，或者由管理员选择性地或根据存储的停车授权计划或时间表来更改。 扫描车辆以获得预定类型的停车位的适当授权。 实施警报或其他通知程序，以提供停放在有限停车位内的未经授权车辆的通知。
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7.发明授权Systems, methods, and media for aggregating electronic document usage information 有权用于聚合电子文档使用信息的系统，方法和媒体公开(公告)号：US08190618B2
公开(公告)日：2012-05-29
申请号：US11950214
申请日：2007-12-04
IPC分类号： G06F17/30
CPC分类号： G06F17/30722 , G06F17/30011 , Y10S707/99943
摘要： Systems, methods and media for determining and aggregating electronic document segment usage information from different versions of a document are disclosed. More particularly, hardware and/or software for determining the aggregate segment usage for an electronic document received from one or more users are disclosed. Embodiments include receiving from one or more users an indication of their usage of segments of different versions of the electronic document, aggregating the segment usage indications received, and creating document utilization information for the electronic document. Further embodiments include transmitting the document utilization information to one or more users. Other embodiments include displaying to the user an electronic document and indications of the document utilization information. Electronic documents may be in PDF format, HTML format, etc.
摘要翻译： 公开了用于从文档的不同版本确定和聚合电子文档段使用信息的系统，方法和媒体。 更具体地，公开了用于确定从一个或多个用户接收的电子文档的聚合段使用的硬件和/或软件。 实施例包括从一个或多个用户接收其对电子文档的不同版本的段的使用的指示，聚合所接收的段使用指示，以及为电子文档创建文档利用信息。 其他实施例包括将文档利用信息发送到一个或多个用户。 其他实施例包括向用户显示电子文档和文档利用信息的指示。 电子文件可能是PDF格式，HTML格式等。
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8.发明授权Systems and media for utilizing electronic document usage information with search engines 有权用于利用电子文档使用信息与搜索引擎的系统和媒体公开(公告)号：US08005811B2
公开(公告)日：2011-08-23
申请号：US12166082
申请日：2008-07-01
CPC分类号： G06F17/30864 , Y10S707/99933 , Y10S707/99945
摘要： Systems and media for utilizing electronic document usage information are disclosed. More particularly, hardware and/or software utilizing electronic document usage information to respond to user search requests with search engines are disclosed. Embodiments include receiving a search request from a requesting user and receiving document utilization information associated with one or more electronic documents, where the document utilization information provides an indication of the usage of the electronic documents by one or more users. Further embodiments include generating search results based at least partially on the search request and the document utilization information and transmitting an indication of the search results to the requesting user. Further embodiments include generating statistical information regarding the search results for electronic documents and transmitting the generated statistical information.
摘要翻译： 公开了利用电子文档使用信息的系统和介质。 更具体地，公开了利用电子文档使用信息来利用搜索引擎来响应用户搜索请求的硬件和/或软件。 实施例包括从请求用户接收搜索请求并接收与一个或多个电子文档相关联的文档利用信息，其中文档利用信息提供一个或多个用户对电子文档的使用的指示。 另外的实施例包括至少部分地基于搜索请求和文档利用信息生成搜索结果，并将搜索结果的指示发送到请求用户。 另外的实施例包括生成关于电子文档的搜索结果的统计信息并发送生成的统计信息。
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公开(公告)号：US20080168277A1
公开(公告)日：2008-07-10
申请号：US12001475
申请日：2007-12-11
IPC分类号： G06F1/24
CPC分类号： G06F21/62 , H04L9/00 , H04L2209/60
摘要： The present invention allows the user (author or creator) of a document to specify that certain portions of a document be selected for encryption while other portions of the document remain displayed as created. The user could employ a standard word processing editor technique to highlight (or swipe) portions of a document that the user desires to be encrypted. The highlighted portion would then be ‘tagged’ with a surrounding attribute indicating to the word processor that this highlighted portion of the document is to be encrypted. This process is similar to the existing word processor capability to highlight areas on a document and then assign rich text attributes, such as BOLD, ITALICS, etc., to those areas. With proper authorization, any encrypted portion of a document would be displayed as part of the document. Without proper authorization, the display of the document would only contain the unencrypted portions of the document.
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公开(公告)号：US08140857B2
公开(公告)日：2012-03-20
申请号：US12001475
申请日：2007-12-11
IPC分类号： G06F21/00
CPC分类号： G06F21/62 , H04L9/00 , H04L2209/60
摘要： The present invention allows the user (author or creator) of a document to specify that certain portions of a document be selected for encryption while other portions of the document remain displayed as created. The user could employ a standard word processing editor technique to highlight (or swipe) portions of a document that the user desires to be encrypted. The highlighted portion would then be ‘tagged’ with a surrounding attribute indicating to the word processor that this highlighted portion of the document is to be encrypted. This process is similar to the existing word processor capability to highlight areas on a document and then assign rich text attributes, such as BOLD, ITALICS, etc., to those areas. With proper authorization, any encrypted portion of a document would be displayed as part of the document. Without proper authorization, the display of the document would only contain the unencrypted portions of the document.
摘要翻译： 本发明允许文档的用户（作者或创作者）指定文档的某些部分被选择用于加密，而文档的其他部分保持显示为创建。 用户可以使用标准文字处理编辑器技术来突显（或滑动）用户期望被加密的文档的部分。 然后，突出显示的部分将被标记为具有向文字处理器指示文档的该加亮部分将被加密的周围属性。 该过程类似于现有的文字处理器能力，以突出显示文档上的区域，然后将丰富的文本属性（如BOLD，ITALICS等）分配给这些区域。 通过适当的授权，文档的任何加密部分将显示为文档的一部分。 没有适当的授权，文档的显示将仅包含文档的未加密的部分。
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