公开(公告)号：US20120110344A1

公开(公告)日：2012-05-03

申请号：US12939056

申请日：2010-11-03

申请人： Vladimir Sadovsky ,  Vincent Orgovan, JR. ,  Nathan Steven Obr ,  Scott Chao-Chueh Lee

发明人： Vladimir Sadovsky ,  Vincent Orgovan, JR. ,  Nathan Steven Obr ,  Scott Chao-Chueh Lee

IPC分类号： G06F11/07 ,  G06F21/24

CPC分类号： G06F11/0778 ,  G06F11/0748

摘要： Methods and a computing device are disclosed. A computing device may include a managed device having embedded firmware. When a failure occurs with respect to the managed device, drivers within the computing device may collect failure data from a driver stack of the computing device and from the managed device. The computing device may send the collected failure data to one or more second computing devices to be stored and analyzed. The computing device may include a health monitor for periodically collecting telemetry data from the computing device and the managed device. When the health monitor becomes aware of conditions indicative of a possible impending failure, the health monitor may trigger collection of sickness telemetry data from the computing device and the managed device. Collected data from the managed device may be made available to a vendor of the managed device.

摘要翻译： 公开了方法和计算设备。 计算设备可以包括具有嵌入式固件的被管理设备。 当相对于受管设备发生故障时，计算设备内的驱动器可以从计算设备的驱动器堆栈和被管理设备收集故障数据。 计算设备可以将收集的故障数据发送到要存储和分析的一个或多个第二计算设备。 计算设备可以包括用于周期性地从计算设备和被管理设备收集遥测数据的健康监视器。 当健康监视器意识到可能即将发生故障的状况时，健康监视器可以触发从计算设备和被管理设备收集疾病遥测数据。 被管理设备的收集的数据可以被管理设备的供应商使用。