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公开(公告)号:US20170279965A1
公开(公告)日:2017-09-28
申请号:US15618858
申请日:2017-06-09
Applicant: Vonage Business Inc.
Inventor: Kim Andrew WELDON , Aaron CHARLESWORTH , Keith MEYERS
CPC classification number: H04M3/5191 , H04M3/42068 , H04M3/4365 , H04W4/16
Abstract: Systems and methods for assisting a user in conducting a telephony communication include automatically obtaining contextual information relating to the telephony communication, and presenting that information to the user. The contextual information could be drawn from a third party database. The third party database could be queried for the contextual information based on an identity to the party with who the user is attempting to communicate.