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公开(公告)号：US20210044494A1
公开(公告)日：2021-02-11
申请号：US16986850
申请日：2020-08-06
Applicant: Vonage Business Inc.
Inventor： Sanjay MacWan , Deepak Ottur , Murali Ramsunder
Abstract: The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.
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