公开(公告)号：US20140081702A1

公开(公告)日：2014-03-20

申请号：US14016033

申请日：2013-08-30

Applicant: salesforce.com, Inc.

Inventor： Sönke Rohde ,  Craig Villamor ,  Akhilesh Gupta ,  Grant Anderson ,  Jason Schroeder ,  Charlie Issacs ,  John Walter Taschek ,  Steve Gillmor ,  Girish Jashnani

IPC: G06Q30/02

CPC classification number: G06Q30/0201 ,  G06Q30/02

Abstract: The technology disclosed relates to rapidly logging sales activities in a customer relationship management system. It also relates to simplifying logging of sale activities by offering a streamlined data entry path that as immense usability in a mobile environment. The streamlined data entry path can be completed by triple-action, double-action, or single-action. In particular, the technology disclosed relates to automatically identifying and selecting entities that are most likely to be selected by a user. The identification of entities as most likely to be selected is dependent at least upon access recency of records of the entities, imminence of events linked to the entities, and geographic proximities of the entities to the user. It further relates to automatically identifying and selecting sales activities that are most likely to be performed by the user. The identification of sales activities as most likely to be performed is dependent at least upon position of the sale activities in a sales workflow and time elapsed since launch of the sales workflow.

Abstract translation: 所披露的技术涉及在客户关系管理系统中快速记录销售活动。 它还涉及通过提供在移动环境中巨大可用性的简化数据输入路径来简化销售活动的日志记录。 流线型数据输入路径可以通过三重动作，双动或单动来完成。 特别地，所公开的技术涉及自动识别和选择用户最可能选择的实体。 最有可能选择的实体的识别至少取决于实体的记录的访问重新性，与实体相关联的事件的紧迫性以及实体对用户的地理接近度。 它还涉及自动识别和选择用户最可能执行的销售活动。 最有可能执行的销售活动的识别至少取决于销售工作中的销售活动的位置以及销售工作流程推出以来的时间。

公开(公告)号：US20230325533A1

公开(公告)日：2023-10-12

申请号：US18333003

申请日：2023-06-12

Applicant: salesforce.com, inc.

Inventor： John Walter Taschek

IPC: G06F21/64

CPC classification number: G06F21/64

Abstract: Disclosed implementations may include receiving a first communication comprising first content generated by a first user; identifying authentication metadata embedded within the first communication; receiving a second communication generated by a second user, wherein the second communication comprises second content and the authentication metadata; decoding the authentication metadata from the second communication; parsing the first content of the first communication and the second content of the second communication; determining that the first content is different than the second content based at least in part on the parsing; and generating an alteration notification based at least in part on the determining.

公开(公告)号：US12001591B2

公开(公告)日：2024-06-04

申请号：US18333003

申请日：2023-06-12

Applicant: salesforce.com, inc.

Inventor： John Walter Taschek

IPC: G06F21/64

CPC classification number: G06F21/64

Abstract: Disclosed implementations may include receiving a first communication comprising first content generated by a first user; identifying authentication metadata embedded within the first communication; receiving a second communication generated by a second user, wherein the second communication comprises second content and the authentication metadata; decoding the authentication metadata from the second communication; parsing the first content of the first communication and the second content of the second communication; determining that the first content is different than the second content based at least in part on the parsing; and generating an alteration notification based at least in part on the determining.

公开(公告)号：US09973550B2

公开(公告)日：2018-05-15

申请号：US14483941

申请日：2014-09-11

Applicant: salesforce.com, inc.

Inventor： Kyle Matthew Haskins ,  Lucy Li ,  Rajan Patel ,  Billy Ma ,  Alicia Ong ,  Rachna Singh ,  Lei Wang ,  John Walter Taschek

IPC: G06F3/0481 ,  H04L29/06 ,  G06F17/30 ,  G06Q10/10 ,  H04W4/02 ,  H04W4/20

CPC classification number: H04L65/403 ,  G06F3/04817 ,  G06F17/30424 ,  G06Q10/1093 ,  H04W4/02 ,  H04W4/21

Abstract: Methods and systems are provided for displaying calendared events on a mobile computing device. The method includes: receiving, by the mobile computing device, a meeting invitation including meeting information and an email address; transmitting the email address to a customer relationship management (CRM) database; receiving, by the mobile computing device, contextual information associated with the email address from the CRM database; and displaying, by the mobile computing device, the meeting information and the contextual information.

公开(公告)号：US20220318432A1

公开(公告)日：2022-10-06

申请号：US17301545

申请日：2021-04-06

Applicant: salesforce.com, inc.

Inventor： John Walter Taschek

IPC: G06F21/64

Abstract: Disclosed implementations may include receiving a first communication comprising first content generated by a first user; identifying authentication metadata embedded within the first communication; receiving a second communication generated by a second user, wherein the second communication comprises second content and the authentication metadata; decoding the authentication metadata from the second communication; parsing the first content of the first communication and the second content of the second communication; determining that the first content is different than the second content based at least in part on the parsing; and generating an alteration notification based at least in part on the determining.

公开(公告)号：US10089638B2

公开(公告)日：2018-10-02

申请号：US14016033

申请日：2013-08-30

Applicant: salesforce.com, Inc.

Inventor： Sönke Rohde ,  Craig Villamor ,  Akhilesh Gupta ,  Grant Anderson ,  Jason Schroeder ,  Charlie Issacs ,  John Walter Taschek ,  Steve Gillmor ,  Girish Jashnani

IPC: G06Q30/02

Abstract: The technology disclosed relates to rapidly logging sales activities in a customer relationship management system. It also relates to simplifying logging of sale activities by offering a streamlined data entry path that as immense usability in a mobile environment. The streamlined data entry path can be completed by triple-action, double-action, or single-action. In particular, the technology disclosed relates to automatically identifying and selecting entities that are most likely to be selected by a user. The identification of entities as most likely to be selected is dependent at least upon access recency of records of the entities, imminence of events linked to the entities, and geographic proximities of the entities to the user. It further relates to automatically identifying and selecting sales activities that are most likely to be performed by the user. The identification of sales activities as most likely to be performed is dependent at least upon position of the sale activities in a sales workflow and time elapsed since launch of the sales workflow.

公开(公告)号：US11714923B2

公开(公告)日：2023-08-01

申请号：US17301545

申请日：2021-04-06

Applicant: salesforce.com, inc.

Inventor： John Walter Taschek

IPC: G06F21/64

CPC classification number: G06F21/64

Abstract: Disclosed implementations may include receiving a first communication comprising first content generated by a first user; identifying authentication metadata embedded within the first communication; receiving a second communication generated by a second user, wherein the second communication comprises second content and the authentication metadata; decoding the authentication metadata from the second communication; parsing the first content of the first communication and the second content of the second communication; determining that the first content is different than the second content based at least in part on the parsing; and generating an alteration notification based at least in part on the determining.

公开(公告)号：US10949865B2

公开(公告)日：2021-03-16

申请号：US16112164

申请日：2018-08-24

Applicant: salesforce.com, inc.

Inventor： Sönke Rohde ,  Craig Villamor ,  Akhilesh Gupta ,  Grant Anderson ,  Jason Schroeder ,  Charlie Issacs ,  John Walter Taschek ,  Steve Gillmor ,  Girish Jashnani

IPC: G06Q30/02

Abstract: The technology disclosed relates to rapidly logging sales activities in a customer relationship management system. It also relates to simplifying logging of sale activities by offering a streamlined data entry path that as immense usability in a mobile environment. The streamlined data entry path can be completed by triple-action, double-action, or single-action. In particular, the technology disclosed relates to automatically identifying and selecting entities that are most likely to be selected by a user. The identification of entities as most likely to be selected is dependent at least upon access recency of records of the entities, imminence of events linked to the entities, and geographic proximities of the entities to the user. It further relates to automatically identifying and selecting sales activities that are most likely to be performed by the user. The identification of sales activities as most likely to be performed is dependent at least upon position of the sale activities in a sales workflow and time elapsed since launch of the sales workflow.

公开(公告)号：US20180365713A1

公开(公告)日：2018-12-20

申请号：US16112164

申请日：2018-08-24

Applicant: salesforce.com, inc.

Inventor： Sönke Rohde ,  Craig Villamor ,  Akhilesh Gupta ,  Grant Anderson ,  Jason Schroeder ,  Charlie Issacs ,  John Walter Taschek ,  Steve Gillmor ,  Girish Jashnani

IPC: G06Q30/02

Abstract: The technology disclosed relates to rapidly logging sales activities in a customer relationship management system. It also relates to simplifying logging of sale activities by offering a streamlined data entry path that as immense usability in a mobile environment. The streamlined data entry path can be completed by triple-action, double-action, or single-action. In particular, the technology disclosed relates to automatically identifying and selecting entities that are most likely to be selected by a user. The identification of entities as most likely to be selected is dependent at least upon access recency of records of the entities, imminence of events linked to the entities, and geographic proximities of the entities to the user. It further relates to automatically identifying and selecting sales activities that are most likely to be performed by the user. The identification of sales activities as most likely to be performed is dependent at least upon position of the sale activities in a sales workflow and time elapsed since launch of the sales workflow.

公开(公告)号：US20150089661A1

公开(公告)日：2015-03-26

申请号：US14498666

申请日：2014-09-26

Applicant: salesforce.com, inc.

Inventor： John Walter Taschek

IPC: G06F21/10 ,  G06F17/30 ,  H04L29/06

CPC classification number: G06F21/10 ,  G06F21/64 ,  G06F2221/0724 ,  G06Q30/02 ,  G06Q50/01

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for protecting brand-associated content of communications in a social networking system associated with one or more databases. For example, a first communication comprising first content which identifies a brand of a business entity can be received. Metadata can be embedded in or identified in the first content. The metadata can identify the first content as being attributed to the brand of the business entity. A second communication comprising second content in which the metadata is embedded can be received. The embedded metadata in the second content can be interpreted. It can be determined that the interpreted metadata identifies the first content as being attributed to the brand of the business entity. It can be determined that the second content is different from the first content. Data indicating that the second content is different from the first content can be generated.

Abstract translation: 公开了用于在与一个或多个数据库相关联的社交网络系统中保护品牌相关内容的系统，装置，方法和计算机程序产品的示例。 例如，可以接收包括识别商业实体的品牌的第一内容的第一通信。 元数据可以嵌入或标识在第一个内容中。 元数据可以将第一个内容识别为归因于业务实体的品牌。 可以接收包括其中嵌入元数据的第二内容的第二通信。 可以解释第二个内容中的嵌入式元数据。 可以确定所解释的元数据将第一内容识别为归因于商业实体的品牌。 可以确定第二内容与第一内容不同。 可以生成表示第二内容与第一内容不同的数据。