公开(公告)号：US20160379266A1

公开(公告)日：2016-12-29

申请号：US14754369

申请日：2015-06-29

Applicant: salesforce.com, inc.

Inventor： Arun Kumar JAGOTA ,  Sancho S. PINTO ,  Saurin G. SHAH ,  Stanislav GEORGIEV

IPC: G06Q30/02 ,  G06Q30/00

CPC classification number: G06Q30/0269 ,  G06Q30/01

Abstract: Prioritizing accounts in user account sets is described. A system creates an accounts profile for a set of accounts based on multiple attributes associated with each account of the set of accounts. The system calculates multiple account scores corresponding to multiple accounts, based on comparing multiple attributes associated with each of the multiple accounts against the accounts profile, wherein the set of accounts includes the multiple accounts. The system orders the multiple accounts based on the corresponding multiple account scores. The system recommends for a user associated with the set of accounts to prioritize work on the multiple accounts based on the order of the multiple accounts.

Abstract translation: 描述用户帐户集中的优先级帐户。 系统根据与该组帐户中的每个帐户相关联的多个属性为一组帐户创建帐户配置文件。 基于与多个帐户中的每一个相关联的多个属性与帐户简档比较，系统计算对应于多个帐户的多个帐户分数，其中所述帐户集合包括多个帐户。 系统根据相应的多个账户分数对多个账户进行订单。 系统建议与该组帐户相关联的用户根据多个帐户的顺序对多个帐户的工作进行优先排序。

公开(公告)号：US20160378759A1

公开(公告)日：2016-12-29

申请号：US14751401

申请日：2015-06-26

Applicant: salesforce.com, inc.

Inventor： Arun Kumar Jagota ,  Sancho S. PINTO ,  Saurin G. SHAH ,  Stanislav GEORGIEV

IPC: G06F17/30 ,  H04L29/08

Abstract: New account routing to user account sets is described. A system creates multiple accounts profiles corresponding to multiple sets of accounts, based on multiple attributes associated with each account of the multiple sets of accounts. The system calculates multiple account scores for an account based on comparing multiple attributes associated with the account against the corresponding multiple accounts profiles, wherein the account is not in the multiple sets of accounts. The system identifies a highest account score of the multiple account scores. The system routes the account to a user associated with a set of accounts corresponding to the highest account score.

Abstract translation: 描述了到用户帐户集合的新帐户路由。 基于与多组帐户的每个帐户相关联的多个属性，系统创建与多组帐户相对应的多个帐户简档。 该系统基于将与该帐户相关联的多个属性与相应的多个帐户简档进行比较来计算帐户的多个帐户分数，其中该帐户不在多组帐户中。 系统识别多个帐户分数的最高帐户分数。 系统将该帐户路由到与一组对应于最高帐户分数的帐户相关联的用户。