公开(公告)号：US07720835B2

公开(公告)日：2010-05-18

申请号：US11745390

申请日：2007-05-07

Applicant: Miles Ward ,  Jim Webber ,  Dean Michael Graziano

Inventor： Miles Ward ,  Jim Webber ,  Dean Michael Graziano

IPC: G06F7/00 ,  G06F17/20

CPC classification number: G06Q30/02 ,  G06Q50/01

Abstract: TruCast is a method for management, by way of gathering, storing, analyzing, tracking, sorting, determining the relevance of, visualizing, and responding to all available consumer generated media. Some examples of consumer generated media include web logs or “blogs”, mobile phone blogs or “mo-blogs”, forums, electronic discussion messages, Usenet, message boards, BBS emulating services, product review and discussion web sites, online retail sites that support customer comments, social networks, media repositories, and digital libraries. Any web hosted system for the persistent public storage of human commentary is a potential target for this method. The system is comprised of a coordinated software and hardware system designed to perform management, collection, storage, analysis, workflow, visualization, and response tasks upon this media. This system permits a unified interface to manage, target, and accelerate interactions within this space, facilitating public relations, marketing, advertising, consumer outreach, political debate, and other modes of directed discourse.

Abstract translation: TruCast是一种管理方式，通过收集，存储，分析，跟踪，排序，确定所有可用的消费者生成的媒体的相关性，可视化和响应。 消费者生成的媒体的一些例子包括网络日志或“博客”，手机博客或“mo-blog”，论坛，电子讨论消息，Usenet，留言板，BBS模拟服务，产品评论和讨论网站，在线零售网站 支持客户评论，社交网络，媒体库和数字图书馆。 用于持续公开存储人类评论的任何网络托管系统是此方法的潜在目标。 该系统由协调的软件和硬件系统组成，旨在在此媒体上执行管理，收集，存储，分析，工作流程，可视化和响应任务。 该系统允许统一的界面来管理，目标和加速这一空间内的互动，促进公共关系，市场营销，广告宣传，消费者宣传，政治辩论以及其他有针对性的话语模式。

公开(公告)号：US20100205663A1

公开(公告)日：2010-08-12

申请号：US12750869

申请日：2010-03-31

Applicant: Miles WARD ,  James WEBBER ,  Dean Michael GRAZIANO

Inventor： Miles WARD ,  James WEBBER ,  Dean Michael GRAZIANO

IPC: H04L9/32 ,  G06F15/16 ,  G06F17/30 ,  G06N7/02 ,  G06Q99/00

CPC classification number: G06Q30/02 ,  G06Q50/01

Abstract: TruCast is a method for management, by way of gathering, storing, analyzing, tracking, sorting, determining the relevance of, visualizing, and responding to all available consumer generated media. Some examples of consumer generated media include web logs or “blogs”, mobile phone blogs or “mo-blogs”, forums, electronic discussion messages, Usenet, message boards, BBS emulating services, product review and discussion web sites, online retail sites that support customer comments, social networks, media repositories, and digital libraries. Any web hosted system for the persistent public storage of human commentary is a potential target for this method. The system is comprised of a coordinated software and hardware system designed to perform management, collection, storage, analysis, workflow, visualization, and response tasks upon this media. This system permits a unified interface to manage, target, and accelerate interactions within this space, facilitating public relations, marketing, advertising, consumer outreach, political debate, and other modes of directed discourse.

Abstract translation: TruCast是一种管理方式，通过收集，存储，分析，跟踪，排序，确定所有可用的消费者生成的媒体的相关性，可视化和响应。 消费者生成的媒体的一些示例包括网络日志或“博客”，手机博客或“mo-blog”，论坛，电子讨论消息，Usenet，留言板，BBS模拟服务，产品评论和讨论网站，在线零售网站 支持客户评论，社交网络，媒体库和数字图书馆。 用于持续公开存储人类评论的任何网络托管系统是此方法的潜在目标。 该系统由协调的软件和硬件系统组成，旨在在此媒体上执行管理，收集，存储，分析，工作流程，可视化和响应任务。 该系统允许统一的界面来管理，目标和加速这一空间内的互动，促进公共关系，市场营销，广告宣传，消费者宣传，政治辩论以及其他有针对性的话语模式。

公开(公告)号：US09311619B2

公开(公告)日：2016-04-12

申请号：US13230825

申请日：2011-09-12

Applicant: Clifford Mosley ,  Shawn Rutledge ,  Lyman Do ,  Enrico Montano ,  Melody Jones ,  Jeffrey Vella ,  Nathan Harkenrider ,  Brian Farrell ,  Nathanial Holcomb ,  Joseph Kaiser ,  Matt Jacobsen ,  Kim Hamilton

Inventor： Clifford Mosley ,  Shawn Rutledge ,  Lyman Do ,  Enrico Montano ,  Melody Jones ,  Jeffrey Vella ,  Nathan Harkenrider ,  Brian Farrell ,  Nathanial Holcomb ,  Joseph Kaiser ,  Matt Jacobsen ,  Kim Hamilton

IPC: G06Q10/10

CPC classification number: G06F17/30864 ,  G06Q10/10 ,  G06Q50/01 ,  H04L65/403 ,  H04L67/1097

Abstract: A computing system configured to gather social media content includes a memory; a content collection and ingestion system, stored in the memory and configured, when executed on a computer processor, to communicate with one or more computing systems to direct a search of a content source using a received collection request and to ingest the results of the directed search into a data store; and a content management system, stored in the memory and configured, when executed on a computer processor, to display the ingested results on a display.

Abstract translation: 被配置为收集社交媒体内容的计算系统包括存储器; 存储在存储器中并被配置为在计算机处理器上执行时的内容收集和摄取系统，用于与一个或多个计算系统进行通信，以使用接收到的收集请求来引导对内容源的搜索，并且摄取定向的结果 搜索到数据存储; 以及当在计算机处理器上执行时，存储在存储器中并配置为在显示器上显示所摄取的结果的内容管理系统。

公开(公告)号：US09269068B2

公开(公告)日：2016-02-23

申请号：US12580667

申请日：2009-10-16

Applicant: Miles Ward ,  James Webber ,  Dean M. Graziano

Inventor： Miles Ward ,  James Webber ,  Dean M. Graziano

IPC: G06F3/048 ,  G06Q10/10 ,  G06Q10/06 ,  G06Q30/02

CPC classification number: G06Q10/10 ,  G06Q10/06 ,  G06Q30/02

Abstract: Methods and systems for monitoring consumer generated media are disclosed herein. Consumer generated media (CGM) is discovered using a plurality of keywords from a set of keywords configured to return consumer generated media embedded in a digital location. CGM is collected from a plurality of sources using a plurality of robots configured to collect media from the discovered CGM. CGM is normalized for statistical analysis. CGM is tested for conceptual relevance to the predetermined topic using the series of keywords. Sentiment is determined of the collected consumer generated media based on the semantics of the language in the collected CGM. A graphical user interface is generated having collected consumer generated media and statistical information related to at least one of the conceptual relevance and the determined sentiment. The graphical user interface is displayed and a reply is enabled to at least one of the collected consumer generated media, displayed within the graphical user interface, such that when selected a reply is posted to the source of the CGM.

Abstract translation: 本文公开了用于监测消费者生成的媒体的方法和系统。 消费者生成的媒体（CGM）被使用来自一组关键字的多个关键词被发现，所述关键词被配置为返回嵌入在数字位置中的消费者生成的媒体。 使用多个机器人从多个源收集CGM，该多个机器人被配置为从所发现的CGM收集媒体。 标准化CGM用于统计分析。 使用一系列关键字测试CGM与预定主题的概念相关性。 基于收集的CGM中语言的语义，决定了收集的消费者生成的媒体的情绪。 生成图形用户界面，其中收集消费者生成的媒体和与概念相关性和确定的情绪中的至少一个有关的统计信息。 显示图形用户界面，并且向图形用户界面中显示的所收集的消费者生成的媒体中的至少一个启用答复，使得当选择时将回复发布到CGM的源。

公开(公告)号：US20100275128A1

公开(公告)日：2010-10-28

申请号：US12580667

申请日：2009-10-16

Applicant: Miles WARD ,  James WEBBER ,  Dean M. GRAZIANO

Inventor： Miles WARD ,  James WEBBER ,  Dean M. GRAZIANO

IPC: G06F3/01

CPC classification number: G06Q10/10 ,  G06Q10/06 ,  G06Q30/02

Abstract: Methods and systems for monitoring consumer generated media are disclosed herein. Consumer generated media (CGM) is discovered using a plurality of keywords from a set of keywords configured to return consumer generated media embedded in a digital location. CGM is collected from a plurality of sources using a plurality of robots configured to collect media from the discovered CGM. CGM is normalized for statistical analysis. CGM is tested for conceptual relevance to the predetermined topic using the series of keywords. Sentiment is determined of the collected consumer generated media based on the semantics of the language in the collected CGM. A graphical user interface is generated having collected consumer generated media and statistical information related to at least one of the conceptual relevance and the determined sentiment. The graphical user interface is displayed and a reply is enabled to at least one of the collected consumer generated media, displayed within the graphical user interface, such that when selected a reply is posted to the source of the CGM.

Abstract translation: 本文公开了用于监测消费者生成的媒体的方法和系统。 消费者生成的媒体（CGM）被使用来自一组关键字的多个关键词被发现，所述关键词被配置为返回嵌入在数字位置中的消费者生成的媒体。 使用多个机器人从多个源收集CGM，所述多个机器人被配置为从所发现的CGM收集媒体。 标准化CGM用于统计分析。 使用一系列关键字测试CGM与预定主题的概念相关性。 基于收集的CGM中语言的语义，决定了收集的消费者生成的媒体的情绪。 生成图形用户界面，其中收集消费者生成的媒体和与概念相关性和确定的情绪中的至少一个有关的统计信息。 显示图形用户界面，并且向图形用户界面中显示的所收集的消费者生成的媒体中的至少一个启用答复，使得当选择时将回复发布到CGM的源。