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1.发明授权Tracking agent call processing locations in connection with an automatic call distribution system 有权与自动呼叫分配系统相关的跟踪代理呼叫处理位置公开(公告)号：US06816733B1
公开(公告)日：2004-11-09
申请号：US09476750
申请日：1999-12-30
IPC分类号： B43L2306
CPC分类号： H04W60/00 , H04M3/5183 , H04M3/5232 , H04M2242/30 , H04W8/08
摘要： Method and apparatus for determining and tracking the locations of agents using wireless units to process calls directed through an automatic call distribution system. Based on signals with different cells or based on independent navigation information, locations of wireless units can be monitored and stored for later analysis. In addition, location information can be compared to an agent location schedule to determine adherence and provide adherence reports.
摘要翻译： 用于使用无线单元确定和跟踪代理的位置以处理通过自动呼叫分配系统引导的呼叫的方法和装置。 基于具有不同小区或基于独立导航信息的信号，可以监视和存储无线单元的位置以供以后分析。 此外，位置信息可以与代理位置调度进行比较，以确定依从性并提供依从性报告。
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公开(公告)号：US06574875B2
公开(公告)日：2003-06-10
申请号：US09885150
申请日：2001-06-20
IPC分类号： B43L2306
摘要： The present invention is for an improved pencil sharpener that is slidingly disposed about a pencil. The pencil sharpener comprises a cutting surface, a first arm pivotally mounted or connected with respect to a second arm, and a pencil receiving variable-sized aperture formed through the interior of the first arm and the second arm. The variable-sized aperture preferably alters in size and/or shape depending on the pivotal position of the first arm with respect to the second arm. The pencil receiving variable-sized aperture preferably forms a substantially conical channel when the first arm and the second arm are compressed inwardly for sharpening the pencil. In another position of the arms, the variable sized aperture permits the pencil to slide through the pencil sharpener. A resilient means such as a grommet and/or spring-loaded surfaces on the arm is resiliently provided within the pencil sharpener for automatically mounting the pencil sharpener to the pencil such that the pencil supports and carries the pencil sharpener. The pencil sharpener is therefore available to sharpen the pencil whenever needed.
摘要翻译： 本发明涉及一种可绕铅笔滑动地设置的改进的铅笔刀。 铅笔刀包括切割表面，相对于第二臂枢转地安装或连接的第一臂以及通过第一臂和第二臂的内部形成的可变大小的孔的铅笔。 可变尺寸的孔优选地根据第一臂相对于第二臂的枢转位置改变尺寸和/或形状。 当第一臂和第二臂被向内压缩以锐化铅笔时，接收可变尺寸孔的铅笔优选形成基本上圆锥形的通道。 在臂的另一位置，可变尺寸的孔允许铅笔通过铅笔刀滑动。 诸如手环上的索环和/或弹簧加载表面的弹性装置弹性地设置在铅笔磨刀内，用于将铅笔刀自动安装到铅笔上，使得铅笔支撑并携带铅笔刀。 因此，在需要时，可以使用铅笔刀来削尖铅笔。
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公开(公告)号：US06725549B2
公开(公告)日：2004-04-27
申请号：US10242164
申请日：2002-09-11
申请人： Arnim B. Jebe , Joseph A. Naim
发明人： Arnim B. Jebe , Joseph A. Naim
IPC分类号： B43L2306
CPC分类号： B43L19/0018 , B43K29/05
摘要： A sharpener for a carpenter's pencil that creates a profile shape desired by carpenters rather than a conical point. One end of the sharpener creates a sharpened profile on the narrow side of the pencil, while the opposite end of the sharpener creates a sharpened profile on the wide side when the pencil is rotated 90° about its axis. The pencil is slid laterally back and forth in a guide member, advancing along its axis as material is removed from the narrow side by fixed blades shaving material at an angle. The pencil is then rotated 90° and inserted in the other guide and moved back and forth advancing along its axis as material is removed from the wide side by fixed blades in a similar manner.
摘要翻译： 用于木匠铅笔的磨刀器，其产生木匠而不是锥形点所需的轮廓形状。 磨刀器的一端在铅笔的窄边上形成锐利的轮廓，而当铅笔围绕其轴线旋转90°时，磨刀器的相对端在宽侧产生锐化轮廓。 铅笔在引导构件中横向前后滑动，当材料通过固定刀片以一定角度剃刮材料从狭窄侧移除时，其沿其轴线前进。 然后将铅笔旋转90°并插入另一个引导件中，并以类似的方式将材料从固定刀片从宽侧移除，沿其轴线前后移动。
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公开(公告)号：US06397480B1
公开(公告)日：2002-06-04
申请号：US09611323
申请日：2000-07-06
IPC分类号： B43L2306
摘要： A pencil sharpener (10) is disclosed as including a body (12) with a hole (22) for receiving an end of a pencil, a cutting blade (24) secured to the body (12) for sharpening the pencil, and a stopper (30) movable relative to the body (12) to vary the length of the end of the pencil which may be received into the hole (22).
摘要翻译： 公开了一种铅笔刀（10），其包括具有用于接收铅笔端部的孔（22）的主体（12），固定到主体（12）上用于磨光铅笔的切割刀片（24） （30）可相对于主体（12）移动以改变可以被接收到孔（22）中的铅笔的端部的长度。
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