公开(公告)号：WO2003087982A2

公开(公告)日：2003-10-23

申请号：PCT/US2003/010459

申请日：2003-04-08

Applicant: CYANEA SYSTEMS CORP.

Inventor： CHONG, James, C. ,  CHAN, Joseph, L. ,  PATEL, Tushar, M. ,  HELER, Jean-Jacques ,  SO, Chi Hong ,  TSANG, Arthur ,  LAM, Robert, S. ,  CHOW, Raymond ,  TANG, Henry

IPC: G06F

CPC classification number: G06F11/079 ,  G06F11/302 ,  G06F11/3409 ,  H04L67/16

Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

Abstract translation: 提供了在分布式环境中的企业计算机系统中的问题确定的方法，系统和计算机程序。 在该方法中，获得有关企业应用的信息，并且向用户呈现高级信息，向用户提供一个或多个提示以获得更详细的信息。 响应于来自用户的关于应用的更详细信息的请求，向用户提供更详细的信息。 有关应用程序的更多详细信息的几个级别，包括有关个人线程的信息可用。 该方法还包括以下步骤：从管理员接收为用户建立帐户的指令，将一个或多个服务器与该帐户相关联，以及仅向相关联的服务器提供对相应用户的访问。 在该方法中，可以针对字符串和请求进行搜索，并且可以通过各种标准对识别的字符串和请求进行排序。

公开(公告)号：WO2003087982A3

公开(公告)日：2003-10-23

申请号：PCT/US2003/010459

申请日：2003-04-08

Applicant: CYANEA SYSTEMS CORP.

Inventor： CHONG, James, C. ,  CHAN, Joseph, L. ,  PATEL, Tushar, M. ,  HELER, Jean-Jacques ,  SO, Chi Hong ,  TSANG, Arthur ,  LAM, Robert, S. ,  CHOW, Raymond ,  TANG, Henry

IPC: G06F9/44

Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system (300) in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user (325), with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator (320) to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

公开(公告)号：WO2004001555A2

公开(公告)日：2003-12-31

申请号：PCT/US2003/020109

申请日：2003-06-25

Applicant: CYANEA SYSTEMS CORP.

Inventor： CHONG, James, C. ,  CHAN, Joseph, L. ,  PATEL, Tushar, M. ,  HELER, Jean-Jacques ,  SO, Chi Hong ,  TSANG, Arthur ,  LAM, Robert, S. ,  CHOW, Raymond ,  TANG, Henry ,  BANKS, Jerome, D. ,  ZYCHOWSKI, Christopher, M.

IPC: G06F

CPC classification number: G06F17/3007 ,  G06F11/3006 ,  G06F11/3072 ,  G06F11/328 ,  G06F11/3409 ,  G06F11/3476 ,  G06F11/3495 ,  G06F2201/81 ,  G06F2201/865 ,  G06F2201/88 ,  H04L43/08 ,  H04L67/06 ,  H04L67/10

Abstract: A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information. A method according to the invention includes the steps of receiving from the user an identification of a server as an authoritative server, another server as a comparison server, comparing runtime environment data in the form of one or more of CPU data, server data and Java data between the selected servers, and displaying differences to a user. A method of the invention includes the steps of receiving from the user an identification of a server as an authoritative server, and another server as a comparison server, and providing a list of matching and differing file names. The method may further include the step of receiving from the user a selection of a file, conducting a comparison of the files, and providing a result to the user. A method of the invention includes the steps of assigning a role to each user, and mapping between access to functions and each user role by an access control list, whereby access to functions is limited depending on the assigned role of the user.

Abstract translation: 用于管理计算机系统和应用的性能的方法包括提示用户选择用于监视的信息，监视在服务器上运行的应用的性能，显示数据以及提示用户输入性能调整。 提示用户选择服务器或服务器组，资源和用于通知的阈值或条件，并且作为响应，系统将参数的值或质量与阈值或条件进行比较，并且向用户提供通知 参数达到阈值或条件的事件。 一种方法包括以下步骤：向用户提供性能信息，从用户接收对更具体的性能信息的请求，以及提供更详细的性能信息。 根据本发明的方法包括以下步骤：从用户接收作为权威服务器的服务器的标识，作为比较服务器的另一服务器，将CPU数据，服务器数据和Java中的一个或多个形式的运行时环境数据进行比较 所选服务器之间的数据，并显示与用户的差异。 本发明的方法包括以下步骤：从用户接收作为权威服务器的服务器的标识，以及作为比较服务器的另一服务器，以及提供匹配和不同文件名的列表。 该方法还可以包括从用户接收文件的选择，进行文件比较以及向用户提供结果的步骤。 本发明的方法包括以下步骤：向每个用户分配角色，以及通过访问控制列表对对功能和每个用户角色的访问之间的映射，由此根据所分配的用户的角色来限制对功能的访问。