公开(公告)号：WO2016061359A1

公开(公告)日：2016-04-21

申请号：PCT/US2015/055748

申请日：2015-10-15

Applicant: LIVEPERSON, INC.

Inventor： MILLER, Grant Lawrence ,  CAMPBELL, Marc

IPC: G06F3/048 ,  G06F17/30 ,  G06F9/44 ,  H04W4/00 ,  G06F3/0484

CPC classification number: G06F17/2247 ,  G06F3/048 ,  G06F3/0481 ,  G06F3/04847 ,  G06F9/453 ,  G06F17/2288 ,  H04L41/082 ,  H04L67/02

Abstract: An interactive demonstration application can be used to test and experience the use of overlay elements (e.g., application add-ons, such as an interactive chat overlay) on a graphical interface (e.g., of a website or a computer application) before fully integrating the overlay elements into the graphical interface. The interactive demonstration application can also be used to demonstrate and update the live settings of a live overlay element used on a live webpage.

Abstract translation: 交互式演示应用程序可用于在图形界面（例如，网站或计算机应用程序）之前测试和体验覆盖元素（例如，应用程序附加信息，例如交互式聊天叠加层）的使用，然后完全集成 覆盖元素进入图形界面。 交互式演示应用程序也可用于演示和更新实时网页上使用的实时覆盖元素的实时设置。

公开(公告)号：WO2016149321A1

公开(公告)日：2016-09-22

申请号：PCT/US2016/022574

申请日：2016-03-16

Applicant: LIVEPERSON, INC.

Inventor： MILLER, Grant Lawrence ,  CAMPBELL, Marc

IPC: G06F17/30 ,  H04L29/08

CPC classification number: H04L47/821 ,  G06F17/3087 ,  H04L67/14 ,  H04L67/18 ,  H04L67/322 ,  H04L67/327

Abstract: A resource prioritization system and method for processing request communications by prioritizing resources based on obtainment parameters and establishing communication channels. The resource prioritization system and method may receive a request from a user device. The request can include content related to a request specification and can be associated with a request location. The resource prioritization system and method can process the request to identify one or more resources having one or more characteristics corresponding to the request content and associated with resource locations near the user location. A communication channel can then be established between the user device and a device associated with an identified resource, such that the user can submit queries to the resource and receive query responses.

Abstract translation: 一种资源优先系统和方法，用于通过基于获得参数优先化资源并建立通信信道来处理请求通信。 资源优先化系统和方法可以从用户设备接收请求。 请求可以包括与请求规范相关的内容，并且可以与请求位置相关联。 资源优先化系统和方法可以处理该请求以识别具有与该请求内容相对应的一个或多个特征并且与用户位置附近的资源位置相关联的一个或多个特征的一个或多个资源。 然后可以在用户设备和与所识别的资源相关联的设备之间建立通信信道，使得用户可以向资源提交查询并接收查询响应。

公开(公告)号：WO2016040494A1

公开(公告)日：2016-03-17

申请号：PCT/US2015/049204

申请日：2015-09-09

Applicant: LIVEPERSON, INC.

Inventor： MILLER, Grant Lawrence ,  CAMPBELL, Marc

IPC: G06F17/30

CPC classification number: G06F8/447 ,  G06F17/3089 ,  G06F17/30893 ,  G06F17/30905

Abstract: Systems and methods for performing dynamic code management, such as dynamic management of JavaScript tags in webpages or code segments in native applications, are disclosed. A user device loading a web or native application can access a factor, such as a user device-specific attribute or a piece of content of the webpage or native application being loaded. That factor can be applied to a rule that is evaluated (e.g., by the user device or a code server) to select one or more desired segments of code (e.g., JavaScript tags or native application code) to be executed by the user device from a pool of available code (e.g., pre-embedded code or dynamically injected code).

Abstract translation: 公开了用于执行动态代码管理的系统和方法，例如在本地应用中的网页或代码段中的JavaScript标签的动态管理。 加载网络或本机应用的用户设备可以访问诸如用户设备特定属性或正在加载的网页或本地应用的内容的一个因素。 该因素可以应用于被评估的规则（例如，由用户设备或代码服务器）来选择要由用户设备执行的一个或多个期望的代码段（例如，JavaScript标签或本机应用代码） 可用代码池（例如，预嵌入代码或动态注入的代码）。