Abstract:
Techniques for actionable messaging are provided. A message is sent to a device that outlines possible actions. Information for the message and action is stored and used when a response message is received. A user can then respond with a message specifying a desired action. The stored information is used to determine the action to perform and the action is performed.
Abstract:
Techniques are provided for servicing requests that are issued in a protocol such as SMS or e-mail, other than the protocol, expected by the service, such as HTTP or Java API. For example, many people want to use their mobile devices to interact with services, which require the ability to have multiple related messages in a session. However, their mobile devices do not have protocols that support interacting with such services. One technique provided herein is to interpose an intermediary between the mobile devices and the services to provide session capabilities on behalf of the mobile devices. In one embodiment, a service returns a web page including menu items and/or hyperlinks. The menu items and hyperlinks are translated into descriptive text preceded by a user selectable reference number. The intermediary maintains a session context by saving the selected reference numbers.