公开(公告)号：WO2019152198A1

公开(公告)日：2019-08-08

申请号：PCT/US2019/013887

申请日：2019-01-17

Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC

Inventor： GROCHOCKI, David, Jr. ,  SALOWITZ, Elizabeth ,  MEHTA, Kshitij ,  WEST, Jeff

IPC: G06Q10/10 ,  H04L12/58

CPC classification number: H04L51/14 ,  G06Q10/107 ,  H04L51/22 ,  H04L51/26 ,  H04L51/30 ,  H04L51/34 ,  H04L51/38

Abstract: Methods and devices for verifying whether to send a message may include delaying, at an operating system executing on the computer device, sending of a message to at least one recipient based at least upon an associated delay period for the message. The methods and devices may include verifying a completion of the delay period and determining whether at least one override condition exists. The methods and devices may include altering a sending of the message when the at least one override condition occurred.

公开(公告)号：WO2018213457A1

公开(公告)日：2018-11-22

申请号：PCT/US2018/032985

申请日：2018-05-16

Applicant: AGARI DATA, INC.

Inventor： MARKUS, Bjorn, Jakobsson ,  FREE, Scot, Kennedy ,  RICHARD, Patrick, Peterson

IPC: G06F21/55 ,  H04L12/58 ,  H04L29/06

CPC classification number: H04L63/126 ,  G06F16/955 ,  G06F21/554 ,  H04L51/12 ,  H04L51/30 ,  H04L63/1433

Abstract: Information of an electronic message to be delivered to an intended recipient is received. For an original resource identifier included in the electronic message, a corresponding alternative resource identifier that can be at least in part used to obtain the original resource identifier and obtain context information associated with the electronic message is determined. The original resource identifier included in the electronic message is replaced with the alternative resource identifier to generate a modified electronic message. The modified electronic message with the alternative resource identifier is allowed to be delivered to the intended recipient instead of the electronic message with the original resource identifier. A request made using the alternative resource identifier in the modified message triggers a security action based at least in part on the context information associated with the electronic message.

公开(公告)号：WO2018182861A1

公开(公告)日：2018-10-04

申请号：PCT/US2018/017820

申请日：2018-02-12

Applicant: INTEL CORPORATION

Inventor： SMITH, Ned M. ,  NOLAN, Michael ,  CARBONI, Davide

IPC: G06Q30/06 ,  G06Q30/02 ,  H04L29/08 ,  G06F21/60 ,  H04L29/06

CPC classification number: H04L51/22 ,  H04L51/30

Abstract: Methods, apparatus, systems and articles of manufacture are disclosed to facilitate information exchange using publish-subscribe with blockchain. An example apparatus includes a broker including a processor and a distributed ledger module. The example distributed ledger module stores a message to be relayed by the broker from a publisher to a subscriber. The example processor is to at least compute, triggered by receipt of the message by the broker, a proof-of-work (PoW) function. The example processor is to at least verify the computation of the PoW function. The example processor is to at least transmit, upon verifying the computation of the PoW function, the message to the subscriber. The example processor is to at least process feedback received by the broker to update the PoW function.

公开(公告)号：WO2018174945A1

公开(公告)日：2018-09-27

申请号：PCT/US2017/057047

申请日：2017-10-17

Applicant: GOOGLE LLC

Inventor： ROGERS, Alan Lee ,  LO, Richard Yuan-Ching ,  AUSTIN, Matthew Thomas ,  UBERTI, Justin ,  SALES, Heidi Rafael ,  METTER, Koa ,  VOLKOV, Anton

IPC: H04M3/02 ,  H04M3/42 ,  H04L12/58 ,  H04M3/53 ,  H04M3/533 ,  H04L29/06

CPC classification number: H04M3/42051 ,  H04L51/10 ,  H04L51/30 ,  H04L65/1069 ,  H04L65/1089 ,  H04L65/1096 ,  H04L65/4015 ,  H04M3/02 ,  H04M3/5307 ,  H04M3/533

Abstract: Implementations of the present application relate to caller preview data and call messages based on caller preview data. In some implementations, a method includes sending, by a caller device, a call request to one or more callee devices, and establishing a connection to at least one callee device prior to receipt of an acceptance of the call request by the callee device. At least a portion of caller preview data is transmitted to the callee device over the connection prior to the receipt of the call acceptance. In response to determining that the at least a portion of the caller preview data has been transmitted for a particular time period without receipt of the acceptance of the call request, information is transmitted to instruct a call message to be stored on the callee device, where the call message includes at least a part of the caller preview data.

公开(公告)号：WO2018164918A1

公开(公告)日：2018-09-13

申请号：PCT/US2018/020345

申请日：2018-03-01

Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC

Inventor： BANSAL, Chetan ,  ENCARNACION, Mark ,  PANTEL, Patrick ,  WONG, Woon Kiat

IPC: H04L12/58

CPC classification number: H04L51/30 ,  H04L51/02 ,  H04L51/12 ,  H04L51/18 ,  H04L63/1441

Abstract: Electronic messages are automatically debugged. An electronic message sent by a sender to one or more recipients is received and analyzed to identify any issues in the message. Whenever one or more issues are identified in the message, a reply message may be sent to the sender that describes each of the identified issues and includes a proposed fix for each of the identified issues. Each of the issues identified in the message may also be fixed resulting in a fixed version of the message, and the fixed version of the message may be sent to the sender for their approval. The fixed version of the message may also be sent to each of the recipients. Whenever no issues are identified in the message, a reply message may be sent to the sender informing them that no issues were found.

公开(公告)号：WO2018044733A1

公开(公告)日：2018-03-08

申请号：PCT/US2017/048724

申请日：2017-08-25

Applicant: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

Inventor： MITCHELL, Theodore Wallace ,  DECKER, Christopher John ,  STOOPS, Daniel S.

IPC: H04M3/42

CPC classification number: H04M3/5191 ,  H04L12/1872 ,  H04L12/1881 ,  H04L12/1895 ,  H04L51/14 ,  H04L51/30 ,  H04M3/2281 ,  H04M3/5158 ,  H04M2203/2072 ,  H04W4/14

Abstract: A method for managing outbound communications for a contact center includes: detecting, by a processor associated with the contact center, a trigger for transmitting outbound messages to a customer of the contact center, determining, by the processor, a notification strategy for the customer in response to the detected trigger, identifying, by the processor, a contact group designated for the customer, initiating, by the processor, first and second conversations with respectively first and second contacts in the contact group for transmitting first and second outbound communications according to the notification strategy, monitoring, by the processor, progress of the first and second conversations, and modifying, by the processor, a state of the second conversation with the second contact based on the progress of the first conversation with the first contact.

Abstract translation: 一种用于管理呼叫中心的呼出通信的方法，包括：由与呼叫中心相关联的处理器检测用于向呼叫中心的消费者发送出站消息的触发器，由处理器 ，响应于所检测到的触发而为所述客户提供通知策略，由所述处理器识别为所述客户指定的联系人组，由所述处理器发起与所述联系人组中的第一和第二联系人的第一和第二会话以用于发送 根据所述通知策略的第一和第二出站通信;由所述处理器监视所述第一和第二会话的进度;以及由所述处理器基于所述第一会话的进度修改与所述第二联系人的所述第二会话的状态 与第一次接触。

公开(公告)号：WO2016144596A1

公开(公告)日：2016-09-15

申请号：PCT/US2016/020148

申请日：2016-03-01

Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC

Inventor： PARTHASARATHY, Krishna Kumar ,  MAHAPATRO, Neelamadhaba ,  SIGALOV, Faina ,  GUPTA, Piyush ,  WHALEN, William James ,  STURGEON, Jonathan ,  CRANSTON, Wayne Merl ,  KAPOOR, Salil

IPC: H04L12/58

CPC classification number: H04L51/12 ,  H04L51/04 ,  H04L51/046 ,  H04L51/14 ,  H04L51/22 ,  H04L51/26 ,  H04L51/30 ,  H04L51/36

Abstract: Technologies are described herein for altering message properties within a message to indicate acknowledgement. In particular, types of acknowledgment may include delivery receipts, read receipts and non-read receipts. According to one aspect presented herein, a method is provided for acknowledging a message. The method includes receiving a message from a client and attempting to send the message to a recipient mailbox. Additionally, the method alters properties of the message in response to attempting to send the message.

Abstract translation: 本文描述了用于改变消息内的消息属性以指示确认的技术。 特别地，确认类型可以包括递送收据，读取收据和未读取的收据。 根据本文提供的一个方面，提供了一种用于确认消息的方法。 该方法包括从客户端接收消息并尝试将消息发送到接收者邮箱。 此外，该方法响应于尝试发送消息而改变消息的属性。

公开(公告)号：WO2016097675A1

公开(公告)日：2016-06-23

申请号：PCT/GB2015/053042

申请日：2015-10-14

Applicant: IPCO 2012 LIMITED

Inventor： GARLICK, Steven George ,  MASTERS, Neil Antony

IPC: H04L12/58 ,  G06Q20/02 ,  G06Q20/38

CPC classification number: H04L51/30 ,  G06Q20/027 ,  G06Q20/3827

Abstract: The present invention provides an interface for controlling the transfer of electronic transaction messages between a first financial institution and a plurality of switches distributed amongst a plurality of switch sites, wherein the first financial institution and the plurality of switches are connected via a data communications network, the interface comprising communication circuitry, processing circuitry and memory storing the operational status of each switch site, wherein the communication circuitry is operable to transmit a test message to one of the switch sites over the data network if no transaction message has been received from that switch site for a predetermined time, and in response to the test message, the communication circuitry is operable to receive an echo of the test message from the switch site; wherein the processing circuitry is operable such that if the echo is received within a defined time then the operational status of the switch site is set as operational and if the echo is not received within the defined time then the operational status of the switch site is set as not operational; whereby in the event that the operational status of the switch site is set to not operational, the processing circuitry is operable such that no electronic messages are transferred to the switch site.

Abstract translation: 本发明提供了一种用于控制第一金融机构与分布在多个交换站点之间的多个交换机之间的电子交易消息传送的接口，其中第一金融机构和多个交换机经由数据通信网络连接， 所述接口包括通信电路，处理电路和存储每个交换机站点的操作状态的存储器，其中如果没有从所述交换机接收到交易消息，则所述通信电路可操作以通过所述数据网络将测试消息发送到所述交换站点之一 并且响应于所述测试消息，所述通信电路可操作以从所述切换站点接收所述测试消息的回声; 其中所述处理电路是可操作的，使得如果在限定的时间内接收到所述回波，则所述切换站点的操作状态被设置为可操作的，并且如果在所述定义的时间内没有接收到所述回波，则设置所述切换站点的操作状态 不可操作 由此在交换站点的操作状态被设置为不可操作的情况下，处理电路是可操作的，使得没有电子消息被传送到交换机站点。

公开(公告)号：WO2016004534A1

公开(公告)日：2016-01-14

申请号：PCT/CA2015/050640

申请日：2015-07-09

Applicant: AVANTI COMMERCE INC.

Inventor： STRASHEK, Jason ,  VARGA, Timmothy Steven ,  LEE, Wai Yew ,  JANG, Victor Shih Kwan ,  STANISIC, Stevan

IPC: G06Q10/08 ,  G06Q50/12 ,  H04L12/14 ,  H04L12/16

CPC classification number: G06Q30/0635 ,  G06Q10/1097 ,  G06Q20/202 ,  G06Q20/4012 ,  G06Q30/0601 ,  H04L5/14 ,  H04L12/16 ,  H04L12/1818 ,  H04L43/16 ,  H04L51/046 ,  H04L51/30

Abstract: The present invention relates to a way to provide computing and communication infrastructure to support full duplex quality of service for urgent and actionable structured communications securely transacted over a many-to-many managed network of intermittent ad hoc nodes. The invention overcomes technical challenges associated with high-volume, short-latency, semi-custom mobile order fulfillment by ensuring communications between customer and merchant are structured, robust, reliable and delivered via a duplex link. The described embodiments are advantageous in that they provide a bidirectional channel to facilitate discussion, confirmation and post-order communication. Moreover, the present invention is scalable to a many-to-many node ad-hoc network.

Abstract translation: 本发明涉及一种提供计算和通信基础设施以支持通过多对多管理的间歇性自组织节点网络安全地处理的紧急和可操作的结构化通信的全双工服务质量的方法。 本发明通过确保客户和商家之间的通信通过双工链路构造，稳健，可靠和交付，克服了与大容量，短延迟，半定制移动订单履行相关的技术挑战。 所描述的实施例的优点在于它们提供双向信道以便于讨论，确认和后序通信。 此外，本发明可扩展到多对多节点自组织网络。

公开(公告)号：WO2014151063A3

公开(公告)日：2014-12-11

申请号：PCT/US2014024873

申请日：2014-03-12

Applicant: ZULILY INC

Inventor： STEINGARD RYAN D ,  ATCHISON DAVID L ,  HEIDLER JOSHUA D

IPC: G06Q50/32

CPC classification number: H04L51/30 ,  G06Q10/10 ,  G06Q10/107 ,  H04L51/28 ,  H04L67/142

Abstract: A method of verifying the validity of an email address includes establishing a communication session with a client device; receiving an email address from the client device during the communication session; and while the communication session with the client device remains active, performing an email verification procedure that includes (a) causing a first communication to be sent to the email address; (b) evaluating a second communication received in reply to the first communication; and (c) in response to receiving a second communication indicating that the email address is invalid, sending a request to the client device for a corrected email address. The method may include requesting further information from the client device after receiving the email address, and, while requesting further information from the client device, performing the email verification procedure. Steps (a) to (c) may be repeated using the corrected email address until a valid email address is received.

Abstract translation: 验证电子邮件地址的有效性的方法包括建立与客户端设备的通信会话; 在通信会话期间从客户端设备接收电子邮件地址; 并且当与客户端设备的通信会话保持活动时，执行电子邮件验证过程，该过程包括（a）使第一通信被发送到电子邮件地址; （b）评估响应于第一通信而接收到的第二通信; 以及（c）响应于接收到指示所述电子邮件地址无效的第​​二通信，向所述客户端设备发送用于纠正的电子邮件地址的请求。 该方法可以包括在接收到电子邮件地址之后从客户端设备请求进一步的信息，并且在从客户端设备请求进一步的信息时执行电子邮件验证过程。 步骤（a）至（c）可以使用更正的电子邮件地址重复，直到收到有效的电子邮件地址。