Invention Grant
- Patent Title: Method and system of providing enhanced appointment notification service to mobile devices
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Application No.: US16006110Application Date: 2018-06-12
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Publication No.: US10229393B1Publication Date: 2019-03-12
- Inventor: James K. Boutcher , Michael T. Mateer
- Applicant: West Corporation
- Applicant Address: US NE Omaha
- Assignee: West Corporation
- Current Assignee: West Corporation
- Current Assignee Address: US NE Omaha
- Main IPC: G06F3/048
- IPC: G06F3/048 ; G06Q10/10 ; G06F3/0482

Abstract:
A mobile device includes a client application configured to process and display a push notification specifying an appointment reminder originating from a server acting as an appointment manager. The client displays a menu of available options for conducting additional appointment-related transactions, such as confirmation, rescheduling, or cancellation of the appointment. Based on the user selection, the client conducts a user-interactive transaction with the server to complete the requested appointment service.
Information query