An apparatus and method for modifying a priority of a public safety user in a wireless network is provided. The wireless network comprises a database for storing the priority related to users. The method may include receiving a message from a customer, at a broker server, where the message informs the broker server about priority requirements of the public safety user. The method may then include sending, by the broker server, a request to the wireless network to modify the priority of the public safety user in a database in the wireless network.