Invention Grant
- Patent Title: Contact recommendations based on purchase history
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Application No.: US14486111Application Date: 2014-09-15
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Publication No.: US10354264B2Publication Date: 2019-07-16
- Inventor: Arun Jagota , Gregory Haardt , Govardana Sachithanandam Ramachandran , Lei Ming , Matthew Fuchs , George Vitchev , Fang Wong
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Dergosits & Noah LLP
- Agent Todd A. Noah
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/02 ; G06Q10/06 ; G06Q40/00 ; G06Q10/10 ; G06Q30/06

Abstract:
Contact recommendations based on purchase history are described. A system creates a directed graph of nodes in which at least some of the nodes are connected by directed arcs, wherein a directed arc from a first node to a second node represents a conditional probability that previous users who purchased a first contact also purchased a second contact. The system identifies a set of contacts purchased by a current user. The system estimates a prospective purchase probability based on a historical probability that previous users purchased a specific contact and a related probability that previous users who purchased the specific contact also purchased a contact in the set of contacts, for each candidate contact. The system outputs a recommendation for the current user to purchase a recommended candidate contact based on a corresponding prospective purchase probability.
Public/Granted literature
- US20150269595A1 CONTACT RECOMMENDATIONS BASED ON PURCHASE HISTORY Public/Granted day:2015-09-24
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