- 专利标题: Emotion detection and expression integration in dialog systems
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申请号: US15844877申请日: 2017-12-18
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公开(公告)号: US10372825B2公开(公告)日: 2019-08-06
- 发明人: Jonathan Herzig , David Konopnicki , Tommy Sandbank , Michal Shmueli-Scheuer
- 申请人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理商 Anthony Curro
- 主分类号: G06F17/27
- IPC分类号: G06F17/27 ; G10L25/63
摘要:
Utilizing a computing device to detect and respond to emotion in dialog systems. The computing device receives a dialog structure comprising a plurality of dialog nodes. The computing device determines a node emotion level for each of the dialog nodes in the dialog structure based on analysis of one or more intents of each of the dialog nodes in the dialog structure. The computing device determines emotional hotspot nodes in the dialog structure, the node emotion level for each of the emotional hotspot nodes exceeding an emotional threshold. The computing device generates one or more responses modifying the node emotion level of each of the emotional hotspot nodes.
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