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公开(公告)号：US10372825B2
公开(公告)日：2019-08-06
申请号：US15844877
申请日：2017-12-18
摘要： Utilizing a computing device to detect and respond to emotion in dialog systems. The computing device receives a dialog structure comprising a plurality of dialog nodes. The computing device determines a node emotion level for each of the dialog nodes in the dialog structure based on analysis of one or more intents of each of the dialog nodes in the dialog structure. The computing device determines emotional hotspot nodes in the dialog structure, the node emotion level for each of the emotional hotspot nodes exceeding an emotional threshold. The computing device generates one or more responses modifying the node emotion level of each of the emotional hotspot nodes.
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公开(公告)号：US20170032018A1
公开(公告)日：2017-02-02
申请号：US14583791
申请日：2014-12-29
发明人： Gadi Aleksandrowicz , Doron Cohen , David Konopnicki , Oded Margalit , Haggai Roitman , Dafna Sheinwald , Michal Shmueli-Scheuer
IPC分类号： G06F17/30
CPC分类号： G06F17/30598 , G06F17/30327 , G06F17/3053
摘要： A method includes associating, in a graph including graph nodes connected via of edges, a respective node weight with each of the graph nodes, and organizing the graph nodes into ancestor nodes, each of the ancestor nodes having one or more descendent nodes so that the ancestor and the descendent nodes include all the graph nodes. For a given descendent node, a respective path to one or more of the ancestor nodes is identified, each of the respective paths including one or more edges, and a given ancestor node having a shortest of the identified paths is determined. A respective edge weight is assigned to each of the one or more edges in the shortest path, and, for the given descendent node, a node loss value is calculated based on the node weight and the respective edge weight of the each of the one or more edges.
摘要翻译： 一种方法包括在包括通过边缘连接的图形节点的图形的图表中，将相应的节点权重与每个图形节点相关联，并且将图形节点组织成祖先节点，每个祖先节点具有一个或多个后代节点，使得 祖先和后代节点包括所有图形节点。 对于给定的后代节点，识别到祖先节点中的一个或多个的相应路径，确定每个相应路径包括一个或多个边缘，并且确定具有所识别的路径的最短的给定祖先节点。 相应的边缘权重被分配给最短路径中的一个或多个边缘中的每个边缘，并且对于给定的后代节点，基于节点权重和每个边缘权重的相应边缘权重来计算节点丢失值， 更多的边缘
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公开(公告)号：US11183203B2
公开(公告)日：2021-11-23
申请号：US16384996
申请日：2019-04-16
IPC分类号： G10L25/51 , G06N3/08 , G06K9/62 , G06F16/901 , H04L12/58
摘要： Embodiments of the present systems and methods may provide techniques by which bots may be analyzed using improved representations of bot structure and a means of assessing conversational quality that may provide improved efficiency. For example a method may comprise training, at a computer system comprising a processor, memory accessible by the processor, and computer program instructions stored in the memory and executable by the processor, a neural network model to learn representations that capture characteristics of the graphs of chatbots, wherein the captured characteristics include at least a content-based representation based on user utterances that are relevant to the nodes and based on the chatbot response for the nodes.
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公开(公告)号：US10777191B2
公开(公告)日：2020-09-15
申请号：US16236576
申请日：2018-12-30
发明人： Michal Shmueli-Scheuer , Ora Peled Nakash , Tommy Sandbank , David Konopnicki , Mordechai Taitelman , Hen Shkedi
IPC分类号： G10L15/02 , G10L17/26 , G06F16/00 , G10L15/18 , G06F16/332 , G06N5/02 , H04L12/58 , G10L15/22 , G10L15/30
摘要： For each intent associated with a feature in a discordant conversation, one or more preceding discordant user utterances and one or more following discordant user utterances are collected. A discordant distribution over terms of the one or more preceding discordant user utterances and the one or more following discordant user utterances is created. For each intent associated with a feature in a non-discordant conversation, one or more preceding non-discordant user utterances and one or more following non-discordant user utterances are collected. A non-discordant distribution over terms of the one or more preceding non-discordant user utterances and the one or more following non-discordant user utterances is created. The discordant and non-discordant distributions are compared and the top-k terms that are most specific to user utterances associated with the corresponding discordance feature using Kullback-Leibler divergence are determined. An intent dominancy score is generated to provide an analytical view of the discordant conversation.
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公开(公告)号：US10733384B2
公开(公告)日：2020-08-04
申请号：US16434496
申请日：2019-06-07
IPC分类号： G06F40/30 , G10L25/63 , G06F40/35 , G06F40/295
摘要： Utilizing a computing device to detect and respond to emotion in dialog systems. The computing device receives a dialog structure comprising a plurality of dialog nodes. The computing device determines a node emotion level for each of the dialog nodes in the dialog structure based on analysis of one or more intents of each of the dialog nodes in the dialog structure. The computing device determines emotional hotspot nodes in the dialog structure, the node emotion level for each of the emotional hotspot nodes exceeding an emotional threshold. The computing device generates one or more responses modifying the node emotion level of each of the emotional hotspot nodes.
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公开(公告)号：US09697276B2
公开(公告)日：2017-07-04
申请号：US14583791
申请日：2014-12-29
发明人： Gadi Aleksandrowicz , Doron Cohen , David Konopnicki , Oded Margalit , Haggai Roitman , Dafna Sheinwald , Michal Shmueli-Scheuer
IPC分类号： G06F17/30
CPC分类号： G06F17/30598 , G06F17/30327 , G06F17/3053
摘要： A method includes associating, in a graph including graph nodes connected via of edges, a respective node weight with each of the graph nodes, and organizing the graph nodes into ancestor nodes, each of the ancestor nodes having one or more descendent nodes so that the ancestor and the descendent nodes include all the graph nodes. For a given descendent node, a respective path to one or more of the ancestor nodes is identified, each of the respective paths including one or more edges, and a given ancestor node having a shortest of the identified paths is determined. A respective edge weight is assigned to each of the one or more edges in the shortest path, and, for the given descendent node, a node loss value is calculated based on the node weight and the respective edge weight of the each of the one or more edges.
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公开(公告)号：US20240346235A1
公开(公告)日：2024-10-17
申请号：US18300813
申请日：2023-04-14
IPC分类号： G06F40/166 , G06F16/23 , G06F16/958 , G06F40/14 , G06F40/197 , G06F40/30
CPC分类号： G06F40/166 , G06F16/2365 , G06F16/986 , G06F40/14 , G06F40/197 , G06F40/30
摘要： Systems and techniques that facilitate context-aware edit management of webpage-based applications are provided. In various embodiments, a system can detect an edit made to a webpage. In various aspects, the system can determine whether a webpage-based application associated with the webpage is consistent with the edit, based on a registry that respectively maps outputs of the webpage-based application to source texts and corresponding semantic contexts of a pre-edit version of the webpage.
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公开(公告)号：US11270061B2
公开(公告)日：2022-03-08
申请号：US16799865
申请日：2020-02-25
摘要： Embodiments may provide techniques to generate training data for summarization of complex documents, such as scientific papers, articles, etc., that are scalable to provide large scale training data. For example, in an embodiment, a method may be implemented in a computer system and may comprise collecting a plurality of video and audio recordings of presentations of documents, collecting a plurality of documents corresponding to the video and audio recordings, converting the plurality of video and audio recordings of presentations of documents into transcripts of the plurality of presentations, generating a summary of each document by selecting a plurality of sentences from each document using the transcript of the that document, generating a dataset comprising a plurality of the generated summaries, and training a machine learning model using the generated dataset.
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公开(公告)号：US20180374000A1
公开(公告)日：2018-12-27
申请号：US15634496
申请日：2017-06-27
摘要： A method, computer system, and a computer program product for optimizing a plurality of personality traits of a virtual agent based on a predicted customer satisfaction value is provided. The present invention may include identifying a customer. The present invention may also include retrieving a plurality of data associated with the customer. The present invention may then include analyzing the received plurality of data using a customer satisfaction prediction model. The present invention may further include generating a plurality of analyzed data from the customer satisfaction prediction model based on the analyzed plurality of data. The present invention may also include generating a plurality of personality traits for a virtual agent from the generated plurality of analyzed data.
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公开(公告)号：US20180012230A1
公开(公告)日：2018-01-11
申请号：US15206518
申请日：2016-07-11
CPC分类号： G06Q30/016 , G06Q50/01
摘要： Embodiments of the present invention provide systems and methods for detecting emotions with social media settings. Integral-based, emotion-based, and temporal-based features are used to assess the context of a dialogue between two parties. Social media features and textual features are also considered in order to detect the emotions of a party by assessing the popularity of the party and non-contextual factors within the dialogue, respectively.
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