- Patent Title: Bulk contact recommendations based on attribute purchase history
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Application No.: US14504593Application Date: 2014-10-02
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Publication No.: US10592955B2Publication Date: 2020-03-17
- Inventor: Arun Jagota , Matthew Fuchs , Gregory Haardt
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Dergosits & Noah LLP
- Agent Todd A. Noah
- Main IPC: G06Q30/06
- IPC: G06Q30/06 ; G06Q30/02 ; G06Q30/00 ; G06Q10/06 ; G06Q40/00 ; G06Q10/10

Abstract:
A system creates a graph of nodes connected by arcs, and identifies a first compound attribute associated with contacts purchased by a current user. The first compound attribute includes a first attribute associated with a first value and a second attribute associated with a second value. The system identifies a directed arc from a first node to a second node. The directed arc is associated with a probability that previous users who purchased a first contact associated with the first compound attribute also purchased a second contact associated with a second compound attribute. The second compound attribute includes the first attribute, associated with a third value which matches the first value, and the second attribute, associated with a fourth value, which lacks a match with the second value. The system outputs a recommendation for the current user to purchase contacts associated with the second compound attribute if the probability exceeds a threshold.
Public/Granted literature
- US20150269647A1 BULK CONTACT RECOMMENDATIONS BASED ON ATTRIBUTE PURCHASE HISTORY Public/Granted day:2015-09-24
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