The remote maintenance server includes a processor that operates as a connection inquiry receiving unit that receives an inquiry from the one or more image forming apparatuses, the inquiry inquiring which connection server to connect, a connection destination selecting unit that selects a connection server as a connection destination in response to the inquiry with reference to the connection management table, the connection destination being a connection server having a smaller number of connections, and a connection information reply sending unit that sends, in reply, connection information to an image forming apparatus, which has sent the inquiry, the connection information being an IP address or FQDN of the connection server selected by the connection destination selecting unit.