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1.
公开(公告)号:US20150149664A1
公开(公告)日:2015-05-28
申请号:US14541356
申请日:2014-11-14
Applicant: Kyocera Document Solutions Inc.
Inventor: Satoshi Goshima
IPC: G06F13/28
CPC classification number: G06F13/28
Abstract: An electronic device includes a first CPU, a second CPU, an auxiliary storage unit, and a controller. The auxiliary storage unit includes a first starting program for the first CPU and a second starting program for the second CPU. The first CPU loads the first starting program via the controller, and causes the controller to load the second starting program in DMA transfer. The controller, if the controller is caused by the first CPU to transfer part of the first starting program while the controller is loading the second starting program, stops loading the second starting program. When completing the transfer of the part of the first starting program, the controller restarts loading the second starting program.
Abstract translation: 电子设备包括第一CPU,第二CPU,辅助存储单元和控制器。 辅助存储单元包括用于第一CPU的第一启动程序和用于第二CPU的第二启动程序。 第一个CPU通过控制器加载第一个启动程序,并使控制器在DMA传输中加载第二个启动程序。 控制器,如果控制器是由第一个CPU引起的,在控制器加载第二个启动程序时传送第一个启动程序的一部分,则停止加载第二个启动程序。 当完成第一起动程序的部分的转移时,控制器重新启动加载第二起动程序。
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公开(公告)号:US10986246B2
公开(公告)日:2021-04-20
申请号:US16419876
申请日:2019-05-22
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor: Kazuki Nishikai , Takeshi Nakamura , Satoshi Goshima , Dukil Park , Yuichi Obayashi , Takumi Nakamura , Koki Nakajima , Yasuo Nakashima
Abstract: A remote management system includes: a user operation server; a remote maintenance server; and a connection server, the user operation server, the remote maintenance server, and the connection server being connected to each other via a network, the remote maintenance server including a processor that operates as a setting change receiving unit that receives a setting value change instruction for an image forming apparatus from a user via the user operation server, a first setting change detection unit that detects a changed setting value based on the setting value change instruction, a setting change informing unit that informs an administrator and a user-in-charge of the image forming apparatus of the changed setting value, and a setting change command sending unit that sends a command to change setting of the image forming apparatus to the image forming apparatus via the connection server.
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公开(公告)号:US11487623B2
公开(公告)日:2022-11-01
申请号:US16893756
申请日:2020-06-05
Applicant: KYOCERA Document Solutions Inc.
Inventor: Kazuki Nishikai , Yuichi Obayashi , Satoshi Goshima , Yasuo Nakashima , Koki Nakajima , Takeshi Nakamura , Dukil Park
Abstract: A remote management system includes a device management service having multiple instances that performs parallel distributed processing through the instances and a worker service having multiple instances that performs parallel distributed processing through the instances. Each instance of the device management service acquires the status of processing related to the recovery of the relevant instance from counter information, and stores the status of the processing related to the recovery of the relevant instance in the counter information when having performed the processing. Each instance of the worker service acquires the status of processing related to the recovery of an instance of the device management service from the counter information, and stores the status of the processing related to the recovery of the instance of the device management service in the counter information when having performed the processing.
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公开(公告)号:US10698642B2
公开(公告)日:2020-06-30
申请号:US16445502
申请日:2019-06-19
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor: Kazuki Nishikai , Takeshi Nakamura , Satoshi Goshima , Dukil Park , Yuichi Obayashi , Takumi Nakamura , Koki Nakajima , Yasuo Nakashima
Abstract: A remote maintenance server includes a processor that operates as a remote panel function start instruction receiving unit that receives an instruction to start a remote panel function from a user via the user terminal and the user operation server, a relay server determining unit that determines the relay server to be used when executing the remote panel function, a verification information writing unit that writes verification information in the cache server, the verification information being used when the relay server relays connection, and a connection command sending unit that sends a connection command to the image forming apparatus that executes the remote panel function via the connection server, the connection command instructing to connect to the relay server to be used.
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5.
公开(公告)号:US10986014B2
公开(公告)日:2021-04-20
申请号:US16893681
申请日:2020-06-05
Applicant: KYOCERA Document Solutions Inc.
Inventor: Dukil Park , Kazuki Nishikai , Koki Nakajima , Yasuo Nakashima , Satoshi Goshima , Yuichi Obayashi , Takeshi Nakamura
Abstract: A monitoring system detects a deviation in a monitoring metric of a system component of a remote management system that remotely manages image forming apparatuses. When the monitoring system detects a deviation in online device count greater than or equal to a deviation threshold and makes a determination that there is a correlation between the deviations in monitoring metrics of multiple system components as detected, the monitoring system sends a failure report indicating that a failure is in the remote management system.
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公开(公告)号:US10365870B2
公开(公告)日:2019-07-30
申请号:US16044049
申请日:2018-07-24
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor: Satoshi Goshima
Abstract: The management server includes an overload detecting unit that detects whether or not the management server is overloaded, a priority deciding unit that, if the management server is overloaded, searches the image forming apparatus database for the serial number in the processing request received by the request receiving unit, obtains the information of the image forming apparatus that sends the processing request, and decides a priority of processing the processing request on a basis of the obtained information, a request processing unit that processes the processing request, the priority deciding unit having decided that the processing request has a high priority, and a delay-request requiring unit that sends a delay-request requirement to the image forming apparatus that sent the processing request, the priority deciding unit having decided that the processing request has a low priority, the delay-request requirement requiring to resend the processing request after a specified time.
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公开(公告)号:US20140340708A1
公开(公告)日:2014-11-20
申请号:US14278376
申请日:2014-05-15
Applicant: Kyocera Document Solutions Inc.
Inventor: Satoshi Goshima
IPC: H04N1/00
CPC classification number: H04N1/00962
Abstract: An image forming apparatus includes a main control unit, a sub control unit, a main storage unit, an auxiliary storage unit, an auxiliary storage load unit, a load-program storage unit, and an external storage load unit. The auxiliary storage load unit is configured to load each of a program to be executed by the main control unit and a program to be executed by the sub control unit stored in the auxiliary storage unit from the auxiliary storage unit to the main storage unit at first activation. The external storage load unit is configured to load the program stored in the external storage medium by the load-program storage unit to the main storage unit at a subsequent activation concurrently with loading the program to be executed by the main control unit from the auxiliary storage unit by the auxiliary storage load unit.
Abstract translation: 图像形成装置包括主控制单元,副控制单元,主存储单元,辅助存储单元,辅助存储负载单元,加载程序存储单元和外部存储负载单元。 辅助存储负载单元被配置为首先将由主控制单元执行的程序和辅助存储单元中存储的副控制单元执行的程序从辅助存储单元加载到主存储单元 激活。 外部存储负载单元被配置为在随后的激活的同时将由主控制单元执行的程序从辅助存储器加载到负载程序存储单元存储在外部存储介质中的程序到主存储单元 单元由辅助存储负载单元组成。
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公开(公告)号:US11635923B2
公开(公告)日:2023-04-25
申请号:US17417475
申请日:2019-12-25
Applicant: KYOCERA Document Solutions Inc.
Inventor: Kazuki Nishikai , Koki Nakajima , Takeshi Nakamura , Satoshi Goshima , Yasuo Nakashima , Dukil Park , Yuichi Obayashi
IPC: G06F3/12
Abstract: Provided are a monitoring system, a monitoring method, and a non-transitory computer-readable storage medium storing a monitoring program whereby it is possible to improve the stability of remote management of an image forming device by means of a remote management system. A monitoring system according to one embodiment is characterized by: acquiring information from a remote management system which remotely manages an image forming device; detecting a failure of the remote management system by analyzing the acquired information; and notifying about the failure of the remote management system which has been detected.
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公开(公告)号:US10805482B2
公开(公告)日:2020-10-13
申请号:US16418437
申请日:2019-05-21
Applicant: KYOCERA DOCUMENT SOLUTIONS INC.
Inventor: Kazuki Nishikai , Takeshi Nakamura , Satoshi Goshima , Dukil Park , Yuichi Obayashi , Takumi Nakamura , Koki Nakajima , Yasuo Nakashima
Abstract: The remote maintenance server includes a processor that operates as a connection inquiry receiving unit that receives an inquiry from the one or more image forming apparatuses, the inquiry inquiring which connection server to connect, a connection destination selecting unit that selects a connection server as a connection destination in response to the inquiry with reference to the connection management table, the connection destination being a connection server having a smaller number of connections, and a connection information reply sending unit that sends, in reply, connection information to an image forming apparatus, which has sent the inquiry, the connection information being an IP address or FQDN of the connection server selected by the connection destination selecting unit.
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公开(公告)号:US09619395B2
公开(公告)日:2017-04-11
申请号:US14815437
申请日:2015-07-31
Applicant: KYOCERA Document Solutions Inc.
Inventor: Satoshi Goshima
IPC: G06F12/0875 , G06F9/30
CPC classification number: G06F12/0875 , G06F9/3001 , G06F2212/452
Abstract: An information processing device includes a main control circuit including a central arithmetic processor that executes first processing through a first program, a sub-control circuit that executes second processing independently of the first processing, a primary storage circuit, and a secondary storage circuit. The secondary storage circuit has a slower access speed than the primary storage circuit. The secondary storage circuit stores a second program used for third processing executed once the first processing and the second processing are both complete. The main control circuit further includes a cache memory having a faster access speed than the secondary storage circuit and a cache controller. In a situation in which the second processing is not yet complete at a completion time of the first processing, the cache controller executes pre-reading of the second program from the secondary storage circuit and stores the second program into the cache memory.
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