- 专利标题: Virtual assistant acquisitions and training
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申请号: US14293619申请日: 2014-06-02
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公开(公告)号: US10928976B2公开(公告)日: 2021-02-23
- 发明人: Fred A Brown , Tanya M Miller , Megan Brown
- 申请人: Verint Americas Inc.
- 申请人地址: US GA Alpharetta
- 专利权人: Verint Americas Inc.
- 当前专利权人: Verint Americas Inc.
- 当前专利权人地址: US GA Alpharetta
- 代理机构: Meunier Carlin & Curfman LLC
- 主分类号: G06F3/0481
- IPC分类号: G06F3/0481 ; G06Q50/20 ; G06Q30/00 ; G06Q10/10 ; G06F9/451 ; G06F3/16 ; G06F3/0484 ; G06N3/00 ; G06F16/9032
摘要:
Techniques and architectures for implementing a team of virtual assistants are described herein. The team may include multiple virtual assistants that are configured with different characteristics, such as different functionality, base language models, levels of training, visual appearances, personalities, and so on. The characteristics of the virtual assistants may be configured by trainers, end-users, and/or a virtual assistant service. The virtual assistants may be presented to end-users in conversation user interfaces to perform different tasks for the users in a conversational manner. The different virtual assistants may adapt to different contexts. The virtual assistants may additionally, or alternatively, interact with each other to carry out tasks for the users, which may be illustrated in conversation user interfaces.
公开/授权文献
- US20150186155A1 VIRTUAL ASSISTANT ACQUISITIONS AND TRAINING 公开/授权日:2015-07-02
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