Invention Grant
- Patent Title: Contextual virtual assistant communications
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Application No.: US16252588Application Date: 2019-01-19
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Publication No.: US10936347B2Publication Date: 2021-03-02
- Inventor: Melissa Restrepo Conde , Trudy L. Hewitt , Jonathan Smith , Jeremy R. Fox
- Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Applicant Address: US NY Armonk
- Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee: INTERNATIONAL BUSINESS MACHINES CORPORATION
- Current Assignee Address: US NY Armonk
- Agent Gregory M. Nordstrom
- Main IPC: G06F3/048
- IPC: G06F3/048 ; G06F9/451 ; G06F3/0484 ; G06N20/00

Abstract:
A method comprises a computer-implemented contextual virtual assistant (CVA) analyzing one or of a user corpus and input user information to determine to communicate user information to a primary recipient. In the method, the CVA receives information associated with a recipient context that includes the primary recipient, and can determine from the context information that an ancillary recipient is privy, in the recipient context, to information output by the system. The CVA further determines, in the method, output information, based on the user information, and a recipient context to communicate to the primary recipient. The recipient context, comprises a preferred location of the primary recipient, and preferred time, to communicate the output information. A CVA system includes a user corpus, CVA input and output devices, and processors. The processors can perform the method. A computer program product can include instructions to cause one or more processors to perform the method.
Public/Granted literature
- US20200233683A1 CONTEXTUAL VIRTUAL ASSISTANT COMMUNICATIONS Public/Granted day:2020-07-23
Information query