A system that incorporates teachings of the present disclosure may include, for example, a processor that can maintain a first virtual task list associated with one of a sending user or a receiving user. A first message originating at equipment of the sending user is received and content of the first message is analyzed to determine a task. Behavior information is obtained associated with one of the sending user, the receiving user or both, and first virtual task list is adjusted to obtain a modified virtual task list according to the content of the first message and the behavior information. A second message is provided to one of the receiving user or another user according to the modified virtual task list. Other embodiments are disclosed.