Invention Grant
- Patent Title: System and method for delivering modular tools
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Application No.: US16924881Application Date: 2020-07-09
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Publication No.: US11494057B2Publication Date: 2022-11-08
- Inventor: Christopher Carl Highman , Kyle Duke , Guysung Kim , Armando Luja , Michael J. Weldy , Kevin Wiegand
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Applicant Address: US CA Daly City
- Assignee: Genesys Telecommunications Laboratories, Inc.
- Current Assignee: Genesys Telecommunications Laboratories, Inc.
- Current Assignee Address: US CA Daly City
- Main IPC: G06F9/54
- IPC: G06F9/54 ; G06F9/50 ; H04L29/08 ; G06F3/0484 ; G06F9/451 ; G06F40/14 ; G06F9/455 ; G06Q30/00 ; H04L41/12 ; G06F21/62 ; H04L67/1097 ; H04L67/02 ; H04L41/0859 ; H04L41/5041 ; H04L41/0869 ; G06F21/57 ; H04L41/50 ; H04L41/0233

Abstract:
A system and method are presented for delivering modular tools through a cloud-based remote computing environment. Users may create and customize extensions to the modular tools for integration with the product system without requiring change to product. Using a script tag added to a website, a user is able to install the modular tool to a website. The modular tool extensions are able to directly communicate with handlers and websites and are able to become directly integrated with a premises-based product. This may be done through a multiplexed API exposed to the modular tool extensions that directly couples them to the premises-based product. The modular tools are able to be configured in the premises-based product, however they are hosted in the cloud and as such, the premises-based product is able to receive continuous integration and deployment from the cloud.
Public/Granted literature
- US20200341605A1 SYSTEM AND METHOD FOR DELIVERING MODULAR TOOLS Public/Granted day:2020-10-29
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