- 专利标题: Concept prediction to create new intents and assign examples automatically in dialog systems
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申请号: US17006671申请日: 2020-08-28
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公开(公告)号: US11562028B2公开(公告)日: 2023-01-24
- 发明人: Ana Paula Appel , Paulo Rodrigo Cavalin , Victor Henrique Alves Ribeiro , Claudio Santos Pinhanez , Gabriel Louzada Malfatti
- 申请人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 申请人地址: US NY Armonk
- 专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人: INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人地址: US NY Armonk
- 代理机构: Intelletek Law Group, PLLC
- 代理商 Gabriel Daniel, Esq.
- 主分类号: G06F16/9032
- IPC分类号: G06F16/9032 ; G06F40/35 ; G06F40/56 ; G06N5/02
摘要:
A method of automatically creating new intents and assigning examples to those new intents in a dialog system includes generating at least one predicted intent from an intent concept graph by combining two or more nodes of the intent concept graph. A graph embedding is generated of the at least one predicted intent. A sentence embedding is generated from examples from a call log. The graph embedding of the at least one predicted intent is then matched with the examples from the sentence embedding and the at least one predicted intent, with the examples, is connected into a dialog system.
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