- 专利标题: Aggregated context information for data communications between client-specific servers and data-center communications providers
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申请号: US16218091申请日: 2018-12-12
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公开(公告)号: US11575755B1公开(公告)日: 2023-02-07
- 发明人: Ali Arsanjani , Bryan R. Martin , Manu Mukerji , Venkat Nagaswamy , Marshall Lincoln
- 申请人: 8x8, Inc.
- 申请人地址: US CA San Jose
- 专利权人: 8x8, Inc.
- 当前专利权人: 8x8, Inc.
- 当前专利权人地址: US CA San Jose
- 代理机构: Crawford Maunu PLLC
- 主分类号: G06F16/00
- IPC分类号: G06F16/00 ; H04L67/141 ; G06F16/242 ; G06F16/2455 ; G06F16/26 ; H04L67/306 ; G06F40/30 ; H04L67/1097
摘要:
Certain aspects of the disclosure are directed to providing aggregated context information in a data communications network. According to a specific example, a data communications server can operate to provide user-data communications sessions each involving a client-specific endpoint device and another participating endpoint device, where the client-specific endpoint device is associated with a client-entity among a plurality of remotely-situated client entities. User-data communications between the client-specific endpoint device and the other participating endpoint device can be retrieved from a plurality of disparate interconnected data communications systems, where the data communications systems each provide at least one data communications service to the client entity on a subscription basis. Context information for each respective user-data communication between the client-specific endpoint device and the other participating endpoint device can be aggregated and displayed in a disparate-system data room, where the aggregated context information includes an indication of the context for each user-data communication.
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