Invention Grant
- Patent Title: System and method for advanced identification of a customer
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Application No.: US16815669Application Date: 2020-03-11
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Publication No.: US11645638B1Publication Date: 2023-05-09
- Inventor: Nimesh S. Jhaveri , Archana Dhruve , Heather K. Hill , Dejan Kozic , Laura Jean Tebbe , Susan G. Heald , Warit Tulyathorn , Mark A. Jones , Sara B. Frisk , Jennifer M. Levin , Jennifer A. Comiskey , David T. Blanchard
- Applicant: WALGREEN CO.
- Applicant Address: US IL Deerfield
- Assignee: WALGREEN CO.
- Current Assignee: WALGREEN CO.
- Current Assignee Address: US IL Deerfield
- Agency: Marshall, Gerstein & Borun LLP
- Main IPC: G06Q20/20
- IPC: G06Q20/20 ; G06Q10/10 ; G06Q10/08 ; G06Q20/12 ; G06Q20/32 ; G06Q20/40 ; G16H40/20 ; G07F17/00 ; G16H40/67 ; G16H20/10 ; G06Q10/109 ; G06Q10/0836 ; G07F7/10

Abstract:
In a method for advanced identification of a customer, a customer may remotely place an order, intending to later go to a store to pick up the ordered item. The store may have a pick-up area (e.g., at the back of the store) where the customer can go to pick up the ordered item. To save the customer time, the customer may be identified when she enters the store so that an employee can obtain her ordered item and have it ready to pick up by the time the customer walks through the store and arrives at the pick-up area.
Information query