Invention Grant
- Patent Title: System and method for presentation of remote vehicle diagnostics and service guidance through a local vehicle service system
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Application No.: US16908336Application Date: 2020-06-22
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Publication No.: US11721140B2Publication Date: 2023-08-08
- Inventor: Blackford F. Brauer , James Kaleb Silver , Nicholas J. Colarelli, III , Timothy A. Strege
- Applicant: Hunter Engineering Company
- Applicant Address: US MO Bridgeton
- Assignee: HUNTER ENGINEERING COMPANY
- Current Assignee: HUNTER ENGINEERING COMPANY
- Current Assignee Address: US MO St. Louis
- Agency: Sandberg Phoenix & von Gontard PC
- Main IPC: G07C5/08
- IPC: G07C5/08 ; H04W4/40 ; G07C5/00

Abstract:
A system and method for vehicle technician communication utilizing a local vehicle service system operatively coupled to a remote vehicle service system via a network connection. The system enables bi-directional communication between the local service technician and a service specialist associated with the remote vehicle service system by configuring the local vehicle service system with software instructions and hardware to provide a communication interface, such as a software app, graphical user interface, or teleconference functionality. Using the communication interface, the service specialist can: (1) guide the local technician through the initial process of establishing a connection between the vehicle undergoing service or inspection and the remote vehicle service system; (2) direct necessary actions during a diagnostic analysis of the vehicle, such as turning on the vehicle's engine, turning a steering wheel, etc.; and (3) convey results of the vehicle diagnostic analysis in verbal, written, or visual form.
Public/Granted literature
Information query