Invention Grant
- Patent Title: Context driven dynamic actions embedded in messages
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Application No.: US17364970Application Date: 2021-07-01
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Publication No.: US11765112B2Publication Date: 2023-09-19
- Inventor: Arjun Kochhar , Suman Aluvala , Arvind Maan , Nitin Sethi , Ramesh Pilla , Shree Harsha Shedigumme
- Applicant: VMware, Inc.
- Applicant Address: US CA Palo Alto
- Assignee: VMWARE, INC.
- Current Assignee: VMWARE, INC.
- Current Assignee Address: US CA Palo Alto
- Agency: Thomas | Horstemeyer, LLP
- Main IPC: H04L51/02
- IPC: H04L51/02 ; H04L12/58 ; H04L51/063 ; H04L51/046 ; G06Q10/107 ; G06F40/216 ; G06F40/258 ; G06F40/268 ; G06F40/56 ; G06F16/9032

Abstract:
Disclosed are various approaches for dynamically creating content to present to a user based on an identified intent, or other context, associated with a message (e.g., email). A message that is received from a message server can be analyzed to identify the message content within the message prior to distributing to the recipient client device. Trained intent identification models can be applied to the identified message content to determine an intent, or other type of context, associated with the message. Upon identifying the intent, the message header can be modified to include the intent prior to forwarding the message to the recipient client device. The client device can then display a user interface including the message and a user interface element corresponding to a third-party service. The user interface element can be dynamically generated to include an action component that upon selection, triggers an action associated with the intent.
Public/Granted literature
- US20210328952A1 Context Driven Dynamic Actions Embedded in Messages Public/Granted day:2021-10-21
Information query