This application provides a communication method and an apparatus. UE establishes a connection to a home access gateway by using CPE, the home access gateway sends configuration information of a first link and configuration information of a second link to the CPE, and sends the configuration information of the second link to the UE. The first link is a link between the CPE and the home access gateway, the second link is a link between the CPE and the UE, the configuration information of the first link is used to indicate quality of service QoS information of the first link, and the configuration information of the second link is used to indicate QoS information of the second link. The UE and the CPE ensure, based on respective configuration information, QoS of UE service data transmitted on the first link and the second link.