Various embodiments of the invention provide solutions to allow more sophisticated management of the relationship between a database and its clients (which can be, inter alia, end users, business applications, etc.). Merely by way of example, some embodiments can facilitate the management of work requests in a database, as well as the management of the quality-of-service in a database system. In some embodiments, an identification handle may be assigned to a database work request. A database management application can use the identification handle to identify the work request, as well, perhaps, as any related work requests. The identification handle may also identify the database (and/or an instance thereof) and/or a clustered database node, and the identification handle may be transmitted to a mid-tier application, e.g., to notify the mid-tier about the processing of the work request, changes in quality-of service, server availability, etc.