- 专利标题: Methods and apparatuses for delivery of advice to mobile/wireless devices
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申请号: US11123566申请日: 2005-05-05
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公开(公告)号: US20060184378A1公开(公告)日: 2006-08-17
- 发明人: Anuj Agarwal , Nitin Ahuja , Ebbe Altberg , Scott Faber , Mark Halstead , Sean Van der Linden
- 申请人: Anuj Agarwal , Nitin Ahuja , Ebbe Altberg , Scott Faber , Mark Halstead , Sean Van der Linden
- 主分类号: G06Q99/00
- IPC分类号: G06Q99/00
摘要:
Methods and apparatuses to connect consumers to diverse advice sources of experts. In one embodiment, a method includes: providing a list of experts to a mobile device via a wireless media channel for presentation to a consumer; responsive to receiving from the mobile device a selection of one expert from the list of experts, initiating a telephonic connection between the expert and the consumer prior to the consumer submitting a question for advice. In one example, the list includes information to indicate whether one or more of the experts are individually available to telephonically communicate with the consumer at a time when the list is provided to the consumer. In one example, initiating the telephonic connection includes: initiating a first call to the consumer; initiating a second call to the expert; and joining the first and second calls to make the telephonic connection between the expert and the consumer.
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