Methods and Apparatuses to Track Information via Passing Information During Telephonic Call Process
    4.
    发明申请
    Methods and Apparatuses to Track Information via Passing Information During Telephonic Call Process 有权
    在电话呼叫过程中通过传递信息跟踪信息的方法和设备

    公开(公告)号:US20070230671A1

    公开(公告)日:2007-10-04

    申请号:US11761932

    申请日:2007-06-12

    IPC分类号: H04M11/00

    摘要: Methods and systems to facilitate real time communications via a telephonic apparatuses that support data communications. In one embodiment, a telephonic apparatus includes: a network interface to submit a query over a data communication network and to receive a listing with embedded information about the query; and a call module coupled to the network interface, the call module to provide the received information about the query in a message sent over the data communication network for a telephonic connection according to the listing. In one embodiment, the telephonic apparatus receives a telephonic reference of a callee of the listing as a response to the message and initiates a telephonic connection to the callee using the telephonic reference of the callee received as a response to the message. In another embodiment, telephonic apparatus receives a callback responsive to the message for the telephonic connection.

    摘要翻译: 通过支持数据通信的电话设备促进实时通信的方法和系统。 在一个实施例中,电话设备包括:网络接口,用于通过数据通信网络提交查询并且接收具有关于查询的嵌入信息的列表; 以及耦合到所述网络接口的呼叫模块,所述呼叫模块根据所述列表在通过所述数据通信网络发送的用于电话连接的消息中提供关于所述查询的所接收的信息。 在一个实施例中,电话设备接收列表的被呼叫者的电话参考作为对消息的响应,并且使用接收到的作为对该消息的响应的被叫方的电话引用来发起到被叫者的电话连接。 在另一个实施例中,电话设备响应于用于电话连接的消息而接收回叫。

    METHOD FOR MANAGEMENT OF A POST SALES SERVICES SUPPLY CHAIN
    6.
    发明申请
    METHOD FOR MANAGEMENT OF A POST SALES SERVICES SUPPLY CHAIN 审中-公开
    管理售后服务供应链的方法

    公开(公告)号:US20140100908A1

    公开(公告)日:2014-04-10

    申请号:US14106035

    申请日:2013-12-13

    IPC分类号: G06Q10/06

    CPC分类号: G06Q10/06315 G06Q10/08

    摘要: A method for enabling collaborative planning, learning, and service supply chain execution using collaborative distributed nodes (CDNs) to fulfill aftermarket service needs of a company in a hierarchical and dynamic environment where products are serviced in a multitude of geographies. The method allows accelerated decision and planning function in the supply chain sub chains, and post-sales services supply chain leading to dynamic, efficient and optimized planning and collaborative execution.

    摘要翻译: 一种使用协作分布式节点(CDN)实现协作规划,学习和服务供应链执行的方法,以满足公司在多个地理位置服务的分层和动态环境中的售后服务需求。 该方法允许供应链子链中的加速决策和规划功能以及售后服务供应链导致动态,高效和优化的规划和协同执行。

    Methods and Apparatuses to Connect People for Real Time Communications via Voice over Internet Protocol (VoIP)
    8.
    发明申请
    Methods and Apparatuses to Connect People for Real Time Communications via Voice over Internet Protocol (VoIP) 有权
    通过互联网语音协议(VoIP)连接人员进行实时通信的方法和设备

    公开(公告)号:US20070242626A1

    公开(公告)日:2007-10-18

    申请号:US11752267

    申请日:2007-05-22

    IPC分类号: H04L12/16

    摘要: Methods and systems to facilitate real time communications via a telephonic apparatuses that support data communications. In one embodiment, a telephonic apparatus includes: a user interface to receive a search criterion; a network interface coupled to the user interface to submit a query from the telephonic apparatus over a data communication network and to receive at least one advertisement, the advertisement including a telephonic reference containing information about the query; and a call module coupled to the user interface and the network interface. In response to a user selection of the advertisement, the call module is to establish a connection with a connection server for a telephonic call using the telephonic reference, where the connection server is to extract from the telephonic reference the information about the query and to connect the telephonic call to an advertiser of the advertisement.

    摘要翻译: 通过支持数据通信的电话设备促进实时通信的方法和系统。 在一个实施例中,电话设备包括:用于接收搜索标准的用户界面; 网络接口,其耦合到所述用户界面,以通过数据通信网络从所述电话设备提交查询并且接收至少一个广告,所述广告包括包含关于所述查询的信息的电话参考; 以及耦合到所述用户界面和所述网络接口的呼叫模块。 响应于广告的用户选择,呼叫模块将使用电话参考建立与用于电话呼叫的连接服务器的连接,其中连接服务器从电话引用中提取关于查询的信息并连接 打电话给广告的广告客户。