Methods and apparatuses for delivery of advice to mobile/wireless devices

    公开(公告)号:US20060184378A1

    公开(公告)日:2006-08-17

    申请号:US11123566

    申请日:2005-05-05

    IPC分类号: G06Q99/00

    CPC分类号: H04M3/5233 G06Q30/02

    摘要: Methods and apparatuses to connect consumers to diverse advice sources of experts. In one embodiment, a method includes: providing a list of experts to a mobile device via a wireless media channel for presentation to a consumer; responsive to receiving from the mobile device a selection of one expert from the list of experts, initiating a telephonic connection between the expert and the consumer prior to the consumer submitting a question for advice. In one example, the list includes information to indicate whether one or more of the experts are individually available to telephonically communicate with the consumer at a time when the list is provided to the consumer. In one example, initiating the telephonic connection includes: initiating a first call to the consumer; initiating a second call to the expert; and joining the first and second calls to make the telephonic connection between the expert and the consumer.

    Methods and apparatuses for delivery of advice to mobile/wireless devices
    4.
    发明授权
    Methods and apparatuses for delivery of advice to mobile/wireless devices 有权
    向移动/无线设备传送建议的方法和设备

    公开(公告)号:US08538768B2

    公开(公告)日:2013-09-17

    申请号:US11123566

    申请日:2005-05-05

    CPC分类号: H04M3/5233 G06Q30/02

    摘要: Methods and apparatuses to connect consumers to diverse advice sources of experts. In one embodiment, a method includes: providing a list of experts to a mobile device via a wireless media channel for presentation to a consumer; responsive to receiving from the mobile device a selection of one expert from the list of experts, initiating a telephonic connection between the expert and the consumer prior to the consumer submitting a question for advice. In one example, the list includes information to indicate whether one or more of the experts are individually available to telephonically communicate with the consumer at a time when the list is provided to the consumer. In one example, initiating the telephonic connection includes: initiating a first call to the consumer; initiating a second call to the expert; and joining the first and second calls to make the telephonic connection between the expert and the consumer.

    摘要翻译: 将消费者连接到各种咨询专家来源的方法和设备。 在一个实施例中,一种方法包括:经由无线媒体信道向移动设备提供专家列表以呈现给消费者; 响应于从移动设备接收来自专家列表的一位专家的选择,在消费者提交咨询问题之前发起专家和消费者之间的电话连接。 在一个示例中,该列表包括用于指示一个或多个专家是否可单独使用以在将列表提供给消费者时与消费者进行电话通信的信息。 在一个示例中,启动电话连接包括:发起对消费者的第一呼叫; 发起第二次电话给专家; 并加入第一和第二个电话,使专家和消费者之间的电话联系。

    Methods and apparatuses to track information via passing information during telephonic call process
    6.
    发明授权
    Methods and apparatuses to track information via passing information during telephonic call process 有权
    在电话呼叫过程中通过传递信息跟踪信息的方法和装置

    公开(公告)号:US09094486B2

    公开(公告)日:2015-07-28

    申请号:US11761932

    申请日:2007-06-12

    摘要: Methods and systems to facilitate real time communications via a telephonic apparatuses that support data communications. In one embodiment, a telephonic apparatus includes: a network interface to submit a query over a data communication network and to receive a listing with embedded information about the query; and a call module coupled to the network interface, the call module to provide the received information about the query in a message sent over the data communication network for a telephonic connection according to the listing. In one embodiment, the telephonic apparatus receives a telephonic reference of a callee of the listing as a response to the message and initiates a telephonic connection to the callee using the telephonic reference of the callee received as a response to the message. In another embodiment, telephonic apparatus receives a callback responsive to the message for the telephonic connection.

    摘要翻译: 通过支持数据通信的电话设备促进实时通信的方法和系统。 在一个实施例中,电话设备包括:网络接口,用于通过数据通信网络提交查询并且接收具有关于查询的嵌入信息的列表; 以及耦合到所述网络接口的呼叫模块,所述呼叫模块根据所述列表在通过所述数据通信网络发送的用于电话连接的消息中提供关于所述查询的所接收的信息。 在一个实施例中,电话设备接收列表的被呼叫者的电话参考作为对消息的响应,并且使用接收到的作为对该消息的响应的被叫方的电话引用来发起到被叫者的电话连接。 在另一个实施例中,电话设备响应于用于电话连接的消息而接收回叫。

    Methods and apparatuses to connect people for real time communications via voice over internet protocol (VOIP)
    9.
    发明授权
    Methods and apparatuses to connect people for real time communications via voice over internet protocol (VOIP) 有权
    通过互联网协议语音(VOIP)连接人员进行实时通信的方法和设备

    公开(公告)号:US08599832B2

    公开(公告)日:2013-12-03

    申请号:US11752267

    申请日:2007-05-22

    IPC分类号: H04L12/66 G06F15/16 G06Q30/00

    摘要: Methods and systems to facilitate real time communications via a telephonic apparatuses that support data communications. In one embodiment, a telephonic apparatus includes: a user interface to receive a search criterion; a network interface coupled to the user interface to submit a query from the telephonic apparatus over a data communication network and to receive at least one advertisement, the advertisement including a telephonic reference containing information about the query; and a call module coupled to the user interface and the network interface. In response to a user selection of the advertisement, the call module is to establish a connection with a connection server for a telephonic call using the telephonic reference, where the connection server is to extract from the telephonic reference the information about the query and to connect the telephonic call to an advertiser of the advertisement.

    摘要翻译: 通过支持数据通信的电话设备促进实时通信的方法和系统。 在一个实施例中,电话设备包括:用于接收搜索标准的用户界面; 网络接口,其耦合到所述用户界面,以通过数据通信网络从所述电话设备提交查询并且接收至少一个广告,所述广告包括包含关于所述查询的信息的电话参考; 以及耦合到所述用户界面和所述网络接口的呼叫模块。 响应于广告的用户选择,呼叫模块将使用电话参考建立与用于电话呼叫的连接服务器的连接,其中连接服务器从电话引用中提取关于查询的信息并连接 打电话给广告的广告客户。