发明申请
US20080104578A1 USING GHOST AGENTS IN AN ENVIRONMENT SUPPORTED BY CUSTOMER SERVICE PROVIDERS
有权
在客户服务提供商支持的环境中使用GHOST代理
- 专利标题： USING GHOST AGENTS IN AN ENVIRONMENT SUPPORTED BY CUSTOMER SERVICE PROVIDERS
- 专利标题（中）： 在客户服务提供商支持的环境中使用GHOST代理
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申请号： US11963921申请日： 2007-12-24
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公开(公告)号： US20080104578A1公开(公告)日： 2008-05-01
- 发明人: Thomas Creamer , Bill Hilf , Peeyush Jaiswal , Neil Katz , Michael Mirt , Victor Moore
- 申请人： Thomas Creamer , Bill Hilf , Peeyush Jaiswal , Neil Katz , Michael Mirt , Victor Moore
- 申请人地址： US NY Armonk
- 专利权人： INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人： INTERNATIONAL BUSINESS MACHINES CORPORATION
- 当前专利权人地址： US NY Armonk
- 主分类号： G06F9/44
- IPC分类号： G06F9/44
摘要：
A method for supporting an application can include the step of receiving a problem indication relating to the application. The method can also identify a host within a grid environment, wherein a host can be a software object used by said application. A ghost agent can be associated with the host. The actions of the host can be replicated for use by the ghost agent. Data relating to the replicated actions can be recorded using the ghost agent. The indicated problem can be responded to, where the response can be based at least in part upon the recorded data.
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