Invention Application
US20120042002A1 SYSTEM AND METHOD FOR CONTEXT DRIVEN CENTRALIZED HELP 审中-公开
用于上下文驱动中心帮助的系统和方法

SYSTEM AND METHOD FOR CONTEXT DRIVEN CENTRALIZED HELP
Abstract:
A system and method for context driven centralized help is provided. A daemon application initiated on a workstation or mobile device is configured to intercept a help request received in connection with an active application when a pre-defined triggering event is invoked. The daemon application captures context corresponding to the current page or function in use with the active application and generates a corresponding information dataset pertaining to the captured context. The information dataset is transmitted to a remote site, configured to query a content database, to determine if help-related content has been previously associated with the captured context, wherein a positive determination of the existence of such an association results in the help-related content being retrieved and displayed on the workstation or mobile device.
Information query
Patent Agency Ranking
0/0