Invention Application
- Patent Title: System and Method for Automating Proactive Communication
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Application No.: US15207948Application Date: 2016-07-12
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Publication No.: US20160337514A1Publication Date: 2016-11-17
- Inventor: Jeff Stafford , Jeffrey Michael Sweeney , Kelsyn D. S. Rooks
- Applicant: CenturyLink Intellectual Property LLC
- Main IPC: H04M3/42
- IPC: H04M3/42 ; G06N5/02 ; G06Q10/06 ; H04M3/493

Abstract:
A system and method for automating proactive communication. The information for the desired contacts may be accepted from a user. A selection of contact communication frequency preferences may be received from a user. An automatic communication to one of the desired contacts may be initiated. The user may be allowed to cancel the automatic communication, in response to receiving a notification that the communication is about to begin. A response indicative of the communication status may be received. Rules and preferences may be optimized based upon the received response.
Public/Granted literature
- US10810498B2 System and method for automating proactive communication Public/Granted day:2020-10-20
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