公开(公告)号：US20160337514A1

公开(公告)日：2016-11-17

申请号：US15207948

申请日：2016-07-12

Applicant: CenturyLink Intellectual Property LLC

Inventor： Jeff Stafford ,  Jeffrey Michael Sweeney ,  Kelsyn D. S. Rooks

IPC: H04M3/42 ,  G06N5/02 ,  G06Q10/06 ,  H04M3/493

CPC classification number: H04M3/42042 ,  G06F3/01 ,  G06F3/0482 ,  G06F3/08 ,  G06F2212/171 ,  G06N5/025 ,  G06Q10/06 ,  G06Q10/063 ,  G06Q10/10 ,  G06Q30/02 ,  H04L51/00 ,  H04M3/493

Abstract: A system and method for automating proactive communication. The information for the desired contacts may be accepted from a user. A selection of contact communication frequency preferences may be received from a user. An automatic communication to one of the desired contacts may be initiated. The user may be allowed to cancel the automatic communication, in response to receiving a notification that the communication is about to begin. A response indicative of the communication status may be received. Rules and preferences may be optimized based upon the received response.

公开(公告)号：US10810498B2

公开(公告)日：2020-10-20

申请号：US15207948

申请日：2016-07-12

Applicant: CenturyLink Intellectual Property LLC

Inventor： Jeff Stafford ,  Jeffrey Michael Sweeney ,  Kelsyn D. S. Rooks

IPC: G06N5/02 ,  G06Q10/06 ,  G06Q10/10 ,  H04M3/493 ,  G06F3/01 ,  G06Q30/02 ,  G06F3/0482 ,  H04L12/58

Abstract: A system and method for automating proactive communication. The information for the desired contacts may be accepted from a user. A selection of contact communication frequency preferences may be received from a user. An automatic communication to one of the desired contacts may be initiated. The user may be allowed to cancel the automatic communication, in response to receiving a notification that the communication is about to begin. A response indicative of the communication status may be received. Rules and preferences may be optimized based upon the received response.