A system and method for vehicle technician communication utilizing a local vehicle service system operatively coupled to a remote vehicle service system via a network connection. The system enables bi-directional communication between the local service technician and a service specialist associated with the remote vehicle service system by configuring the local vehicle service system with software instructions and hardware to provide a communication interface, such as a software app, graphical user interface, or teleconference functionality. Using the communication interface, the service specialist can: (1) guide the local technician through the initial process of establishing a connection between the vehicle undergoing service or inspection and the remote vehicle service system; (2) direct necessary actions during a diagnostic analysis of the vehicle, such as turning on the vehicle's engine, turning a steering wheel, etc.; and (3) convey results of the vehicle diagnostic analysis in verbal, written, or visual form.