A communication system for a vehicle includes an assistance mode for communication between a user of the vehicle and a remote assistance unit. The assistance mode is activable during a concerning situation. The assistance mode includes multiple pre-coded subroutines selectively executable to provide audio instruction and video instruction to the user, via a display in the vehicle. The multiple pre-coded subroutines are triggered by the remote assistance unit. Operating the assistance mode includes relaying of selected data from the vehicle to the remote assistance unit. The selected data includes actions performed by the user. The assistance mode is activable by at least one of the remote assistance unit, the user via the user interface, and the vehicle. The communication system may include a controller adapted to at least partially execute the assistance mode.