发明授权
- 专利标题: Technique for enhanced information assistance call routing
- 专利标题(中): 增强信息协助呼叫路由技术
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申请号: US10160307申请日: 2002-05-31
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公开(公告)号: US06934378B2公开(公告)日: 2005-08-23
- 发明人: Nathan Bryant Baker , Christopher Alan Huey
- 申请人: Nathan Bryant Baker , Christopher Alan Huey
- 申请人地址: US OR Beaverton
- 专利权人: Metro One Telecommunications, Inc.
- 当前专利权人: Metro One Telecommunications, Inc.
- 当前专利权人地址: US OR Beaverton
- 代理机构: Kaye Scholer LLP
- 主分类号: H04M3/42
- IPC分类号: H04M3/42 ; H04M3/493 ; H04M7/00 ; H04M15/00 ; H04Q3/66
摘要:
In an information assistance service environment, after information assistance is provided to a caller, the caller may request to have the information assistance service provider complete the call. In the prior art, the call was routed back to the carrier switch from which the information assistance service provider received the call, and that carrier completed the call. In the invention, the information assistance service provider chooses how to route the call to the destination requested by the caller. A routing database including routes available to terminate the call is searched and the call is routed after considering a number of criteria such as availability of routing trunks, the LATA (local access and transport area) within which the destination phone number resides, pricing information, or a combination of these criteria. Routing may be accomplished using a local exchange carrier (LEC), an inter-exchange (or long-distance) carrier (IXC), an inter-machine transfer trunk (IMT), which connects two or more information assistance service centers, or a combination of these.
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