发明授权
US08005197B2 Methods and apparatus for defending against telephone-based robotic attacks using contextual-based degradation 有权
使用基于上下文的降级来防御基于电话机器人攻击的方法和装置

  • 专利标题: Methods and apparatus for defending against telephone-based robotic attacks using contextual-based degradation
  • 专利标题(中): 使用基于上下文的降级来防御基于电话机器人攻击的方法和装置
  • 申请号: US11770935
    申请日: 2007-06-29
  • 公开(公告)号: US08005197B2
    公开(公告)日: 2011-08-23
  • 发明人: Henry BairdJon BentleyDaniel LoprestiSui-Yu Wang
  • 申请人: Henry BairdJon BentleyDaniel LoprestiSui-Yu Wang
  • 申请人地址: US NJ Basking Ridge
  • 专利权人: Avaya Inc.
  • 当前专利权人: Avaya Inc.
  • 当前专利权人地址: US NJ Basking Ridge
  • 代理商 Joseph B. Ryan; Jason Paul DeMont; Wayne S. Breyer
  • 主分类号: H04M1/64
  • IPC分类号: H04M1/64 G10L21/00
Methods and apparatus for defending against telephone-based robotic attacks using contextual-based degradation
摘要:
Methods and apparatus are provided fox defending against telephone-based robotic attacks. An interactive voice response method is provided for presenting a menu having one or more menu options to a caller associated with a call. The method comprises the steps of obtaining a script to present to the caller, the script including the one or more menu options; combining at least one of the one or more menu options with a background audio signal, wherein the background audio signal is selected based on a context of the call; and presenting the combination of the at least one of the one or more menu options and the background audio signal to the caller. The context of the call includes comprises one or more of an identity of a called party associated with the call and a time period of the call. The background audio signal can optionally be obtained from a library of background signals.
信息查询
0/0