发明授权
US08924533B2 Method and system for providing automated fault isolation in a managed services network
有权
在托管服务网络中提供自动故障隔离的方法和系统
- 专利标题： Method and system for providing automated fault isolation in a managed services network
- 专利标题（中）： 在托管服务网络中提供自动故障隔离的方法和系统
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申请号： US11318077申请日： 2005-12-23
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公开(公告)号： US08924533B2公开(公告)日： 2014-12-30
- 发明人: Frank Paul Adams, Jr. , Sanjiv Purushottam Damle , Richard Brian Drescher , Joshua Jerome Morris , Michael Robert Smith , Stephen Michael Smith , Jonathan Lyle Spieker , Christopher Lawson White
- 申请人： Frank Paul Adams, Jr. , Sanjiv Purushottam Damle , Richard Brian Drescher , Joshua Jerome Morris , Michael Robert Smith , Stephen Michael Smith , Jonathan Lyle Spieker , Christopher Lawson White
- 申请人地址： US NJ Basking Ridge
- 专利权人： Verizon Patent and Licensing Inc.
- 当前专利权人： Verizon Patent and Licensing Inc.
- 当前专利权人地址： US NJ Basking Ridge
- 主分类号： G06F15/173
- IPC分类号： G06F15/173 ; H04Q3/00 ; H04L12/24 ; H04L12/70 ; H04L12/58
摘要：
An approach provides support for automatic fault isolation in a managed services system. A fault indication corresponding to a communications network of a customer is determined. An analysis is performed to determine a root cause of the fault indication using information associated with the determined fault to output an alarm. A determination is made whether the alarm is associated with a maintenance event to update the alarm. Further, a workflow event corresponding to the alarm is created.
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