Invention Grant
- Patent Title: Monitoring and overriding features for telephone service system
- Patent Title (中): 监控和覆盖电话服务系统的功能
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Application No.: US14482135Application Date: 2014-09-10
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Publication No.: US09060055B2Publication Date: 2015-06-16
- Inventor: Alexander Lisheng Huang , Jeffrey Paul Johnson
- Applicant: AT&T Intellectual Property I, L.P.
- Applicant Address: US GA Atlanta
- Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
- Current Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Cantor Colburn LLP
- Main IPC: H04M3/22
- IPC: H04M3/22 ; H04M1/64 ; H04M3/436 ; H04M3/54 ; H04M3/20 ; H04M3/533

Abstract:
A system and method are disclosed for a user to monitor and/or override a forwarded call. Typically, the forwarded call was initially an incoming call from a caller to the user and thereafter forwarded to a remote service system, such as a remote messaging system. The system and method determine a redirecting number from which the incoming call was forwarded. The system and method then initiates a second call to the user and a voice path is established connecting the forwarded call to the second call. Thereafter, the user is notified, for example, with a distinct ring at the user's telephone, of the option that the user may monitor and override the forwarded call. The system and method can also execute procedures to actuate the options elected by the user.
Public/Granted literature
- US20140376706A1 Monitoring And Overriding Features For Telephone Service System Public/Granted day:2014-12-25
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