Observation platform for using structured communications. A signal from a first communication device is received at a second communication device associated with a computer system, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device. A first user associated with the first communication device is recognized at the computer system. Context information for the signal is derived at the computer system associated with the second communication device. A copy of at least one characteristic of the signal is stored in a storage medium, wherein the copy of at least one characteristic of the signal is available for developing performance metrics. The signal is relayed to a destination derived from the context information.